Field Service Technician – On-site Installations & Support

ComRel Technologies Sdn Bhd; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology service provider in Penang is seeking a motivated individual for a technical support role. The candidate will be responsible for ensuring smooth operation of products and providing continuous service support. Responsibilities include installation and maintenance of equipment, resolving customer issues, and building strong relationships. A valid driving license (Class D) and ability to work independently are essential. This position offers a positive work environment and opportunities for professional growth.

Benefits

Petrol allowance

Additional mileage claim

Medical claim (upon confirmation)

Insurance (upon confirmation)

Car park

Company trip upon achieving KPI

Career growth opportunities

Smart casual dress code

Positive work environment

Qualifications

• Must possess a valid Malaysian driving license (Class D) with own transport.
• Positive, self-motivated, and independent worker.

Responsibilities

• Ensure smooth running of assigned product and provide continuous service support.
• Installation and commissioning of machines/equipment on-site.
• Conduct preventive maintenance and troubleshoot equipment issues.
• Maintain strong relationships and provide after-sales support to customers.
• Address service concerns and solve technical problems collaboratively.

Skills

Good communication skills

Team player

Problem-solving abilities

Job description

A leading technology service provider in Penang is seeking a motivated individual for a technical support role. The candidate will be responsible for ensuring smooth operation of products and providing continuous service support. Responsibilities include installation and maintenance of equipment, resolving customer issues, and building strong relationships. A valid driving license (Class D) and ability to work independently are essential. This position offers a positive work environment and opportunities for professional growth.