Field Service Technician (Central Region)

Jebsen & Jessen; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology service company in Malaysia is seeking a Field Service Technician to execute field service jobs and maintain equipment. The ideal candidate will have a Certificate or Diploma in Electrical or Mechanical Engineering, with at least 2 years of related experience. Responsibilities include conducting equipment testing, maintaining service tools and documentation, and adhering to safety standards. This role ensures the performance and reliability of customer equipment through effective service delivery.

Qualifications

• Min 2 years of working experience in a related field.
• Ability to conduct testing and failure analysis on equipment.

Responsibilities

• Perform field service jobs and submit complete documentation.
• Conduct testing and equipment failure analysis.
• Maintain service tools, PPE, and facilities according to standards.

Skills

Field service expertise

Equipment testing and analysis

Documentation skills

Education

Certificate or Diploma in Electrical or Mechanical Engineering

Job description

Field Service Technician (Central Region)

• Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and submit complete documentation to Service Engineer to ensure fulfillment of daily service tasks to customers' satisfaction and in meeting department's sales targets.
• Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SAP for analysis as and when required.
• Conduct testing and equipment failure analysis on customers' equipment in order to improve and stabilize equipment performance during service tasks assigned. This includes making recommendations for parts whenever necessary.
• Maintain allocated service tools and all Personal Protective Equipment (PPE) issued in accordance to required EHS standards and company policies.
• Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend repair and servicing as and when required.
• Participate in periodic service and safety training as scheduled to ensure constant update of product knowledge as well as to meet industry's EHS statutory requirements in carrying out related field activities.
• Perform field activities according to EHS procedures and standards in order to achieve required safety standards.

Job Requirements

• Min Certificate or Diploma in Electrical or Mechanical Engineering or related field.
• At least 2 year(s) of working experience in the related field.