Field Service Supervisor, Pest Control & Team Lead

Rentokil Pest Control South Africa; Shah Alam; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading pest control company in Shah Alam seeks a Service Supervisor to lead the service team and ensure high-quality service delivery. Responsibilities include staff training, scheduling, and maintaining service standards. The ideal candidate will have strong interpersonal and communication skills, a diploma, and the ability to manage a team effectively. This position offers an attractive salary and benefits while fostering a supportive work environment.

Benefits

Attractive base salary

Comprehensive insurance plans

Outpatient and specialist coverage

Retirement benefits

Staff purchase plans

Qualifications

• Minimum a Diploma in related discipline with proven track record in managing staffs.
• Must possess good interpersonal, communication and people skills.
• Mature individual capable of managing a team of 10 members.
• Positive, result-oriented attitude is essential.
• Valid driving license as driving is required for this role.

Responsibilities

• Plan and check service schedules via in-house system.
• Manage and train service staff to improve service quality.
• Carry out regular quality assurance checks on completed services.
• Prepare and present weekly reports on team members’ reviews.
• Conduct formal meetings quarterly with technicians.

Skills

Interpersonal skills

Communication skills

Supervisory skills

Computer skills

Multitasking

Planning skills

Education

Diploma in related discipline

Job description

A leading pest control company in Shah Alam seeks a Service Supervisor to lead the service team and ensure high-quality service delivery. Responsibilities include staff training, scheduling, and maintaining service standards. The ideal candidate will have strong interpersonal and communication skills, a diploma, and the ability to manage a team effectively. This position offers an attractive salary and benefits while fostering a supportive work environment.