Field Service Representative (Mechanical - Reciprocating Compressors)

Siemens Energy; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading energy technology company is seeking a Field Service Representative (Mechanical - Reciprocating Compressors) based in Malaysia. This role involves traveling to client locations and providing technical support on compressor systems. Candidates should hold a Bachelor's degree in engineering and have extensive experience with reciprocating compressors. Excellent communication skills and problem-solving abilities are essential. The role includes maintaining safety standards, preparing technical reports, and managing client relationships, with opportunities for international assignments.

Benefits

Professional development opportunities

Global team collaboration

Engaging environment on challenging projects

Qualifications

• 5+ years of experience overhauling reciprocating compressors.
• Ability to interpret engineering drawings and technical documents.
• Proficient in written and oral communication, especially in difficult discussions.
• Basic understanding of PLCs and control systems.
• Must hold a valid driver's license and be able to obtain a passport.

Responsibilities

• Perform scheduled maintenance and installations.
• Provide technical advisory services and problem-solving on machinery.
• Maintain a zero-harm culture and enforce EHS policies.
• Document technical reports and communicate progress to clients.
• Travel globally for work assignments as required.

Skills

Mechanical engineering

Problem solving

Communication skills

Precision measurement techniques

Basic knowledge of instrumentation

Education

Bachelor's degree in engineering

Tools

Microsoft Office

Web-based portals

Job description

Field Service Representative (Mechanical - Reciprocating Compressors)

As a Field Service Representative (Mechanical - Reciprocating Compressor), you will travel to different client facilities across Asia Pacific and globally. You will provide technical advisory services on reciprocating compressor product lines and accessory equipment. Your responsibilities include scheduled maintenance, installing upgrades or new equipment, and responding to unplanned events. Your role is crucial in improving equipment reliability and reducing downtime. You will facilitate communication between field personnel and Siemens Energy engineering centers, ensuring flawless execution of tasks. Documenting clearances, addressing technical queries, and managing job progress are essential for your success.

How You’ll Make an Impact

• Maintain the highest level of a zero-harm culture by following and enforcing all company and customer EHS policies and programs.
• Interact with different levels of customer and Siemens organizations to report progress, resolve issues, and identify potential services to be offered based on customer needs.
• Perform complex problem solving on machinery and ancillary systems. Coordinate with engineering in reporting and implementing changes to resolve issues.
• Provide technical direction to client or Siemens Energy employees. Communicate progress, schedules, and open items with client; Prepare detailed technical reports.
• Travel for extended periods of time, both domestic and some international as assigned. (International assignments may include travel to developing countries.)
• Able to perform duties on day or night shift under difficult conditions, heat, cold, noise, etc. Able to travel on short notice and work weekends and holidays. Physically fit to climb ladders and work around machinery.

What You Bring

• Bachelor's degree in engineering. And 5+ years of direct related experience overhauling reciprocating compressors. Experience in other types of compressors (turbo-compressors, axial flow bladed compressors, integrally geared compressors) will be an advantage. Advanced proficiency in precision measurement techniques.
• Ability to understand and interpret engineering drawings and technical documents.
• Excellent and professional communication skills both written and oral. This includes the ability to hold difficult discussions with customers to protect company interests; negotiating skills are a valuable plus. Must be proficient using Microsoft Office and web-based portals.
• Basic understanding of instrumentation and control systems, PLC’s, etc.
• Basic commercial knowledge to understand contract deliverables and identify items or work that falls outside these boundaries so additional funding from the customer can be pursued.
• Must hold valid driver’s license and either holds or is able to obtain a passport. Ability to complete offshore survival training.

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

• The opportunity to engage in an exciting environment on challenging projects.
• Strong professional support and working with colleagues around the world.
• Professional development opportunities within the company
• Continual learning through the Learn@Siemens-Energy platform