Field Collections Specialist — Travel‑Heavy Visits

ELK-Desa Resources Berhad; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial services provider in Kuala Lumpur is seeking a Field Visit Officer for a full-time role. This position involves conducting field visits and collecting payments from customers, making it essential for maintaining the company's operations. The ideal candidate should possess strong interpersonal skills, be able to work independently, and have a valid driving license with their own transport. The role includes monitoring accounts and working closely with the collections team to ensure success.

Benefits

Competitive salary and performance-based bonuses

Comprehensive medical and dental insurance

Opportunities for career progression

Supportive work environment

Qualifications

• Valid driving license and own transport (motorcycle & car) is a MUST.
• Strong communication skills to effectively engage with customers.
• Ability to work independently and as part of a team.

Responsibilities

• Visit houses/commercial premises and collect relevant information.
• Assist the collection team’s arrangement with customers when required.
• Close monitoring and follow-up of delinquent accounts.
• Create plans and strategies to obtain results.

Skills

Strong interpersonal and communication skills

Ability to work independently

Proficient in Microsoft Office applications

Willingness to travel

Job description

A financial services provider in Kuala Lumpur is seeking a Field Visit Officer for a full-time role. This position involves conducting field visits and collecting payments from customers, making it essential for maintaining the company's operations. The ideal candidate should possess strong interpersonal skills, be able to work independently, and have a valid driving license with their own transport. The role includes monitoring accounts and working closely with the collections team to ensure success.