Facility Engineer (Seri Manjung, Perak)

UEM Edgenta; Seri Manjung; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading engineering firm in Malaysia is seeking a candidate to act as the main liaison between the company and clients regarding all engineering matters. The role includes overseeing the engineering team's day-to-day operations, ensuring compliance with safety regulations, and implementing operational excellence practices. Ideal candidates should possess a Bachelor’s degree in Engineering and have at least 5 years of experience in engineering facility management, with hands-on exposure to maintenance activities. This position is critical for enhancing service delivery and client satisfaction.

Qualifications

• 5+ years' experience in engineering facility management.
• Hands-on exposure to management operations.
• Familiar with facility-related regulations and best practices.

Responsibilities

• Act as liaison between company and client for engineering matters.
• Oversee operations of the engineering team.
• Monitor and address client complaints and operational performance.

Skills

Engineering systems management

Facility management

Client liaison

Operations excellence

Education

Bachelor's degree in Engineering

Job description

Responsibilities

• Act as the main liaison between the company and client for all engineering‑related matters (mechanical, electrical, and general services).
• Oversee day‑to‑day operations and performance of the engineering team, ensuring incident resolution and continuity through operations excellence practices.
• Monitor and ensure all client complaints related to facilities are addressed professionally and rectified according to company procedures.
• Assist the Lead Engineer in planning, executing, and monitoring installations, maintenance, repairs, and testing of engineering systems.
• Develop and implement the Annual Operations Excellence Blueprint, identifying critical success factors and mitigation plans for service delivery.
• Ensure timely and accurate reporting of operational performance, including dashboards, analysis, and management/customer reports.
• Ensure full compliance with statutory, safety, and industry regulations through regular audits and staff engagement aligned with QSHE policies.
• Support financial operations by facilitating timely work documentation for billing, and assisting in resolving payment issues from clients.
• Monitor and evaluate vendors’ performance against service agreements and KPIs, escalating issues that may impact service delivery.
• Utilise Edgenta Smart Connect and related platforms to track operations data, ensuring proper system usage and accurate reporting.

Requirements

• Possess a Bachelor’s degree in Engineering (any field) from a university recognised by the Malaysian Government.
• Minimum of 5 years’ experience in engineering facility management.
• Hands‑on exposure to building, township, or district management operations.
• Strong background in managing engineering systems, maintenance activities, and service delivery within facilities.
• Familiar with facility‑related regulations, standards, and best practices in a property or infrastructure environment.