Export Shipment Operations Coordinator

Wembs Marketing Sdn Bhd; Plentong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A marketing firm in Malaysia is seeking a candidate to join their shipping coordination team. The role involves ensuring timely delivery of export shipments, preparing export documents, and maintaining communication with clients. Candidates should have a diploma, relevant experience, and strong communication skills. This is a supportive environment aimed at promoting Malaysian products, with a focus on teamwork and adaptability to challenges.

Benefits

EPF/Socso

Annual leave

Sick Leave

5 Working days

Qualifications

• Minimum 1-3 years of working experience, preferably in a similar role.
• Ability to manage multiple tasks and deadlines effectively.
• Adaptable to changing priorities.

Responsibilities

• Coordinate with shipping carriers for timely export delivery.
• Prepare and process shipping documents correctly.
• Verify the completeness and accuracy of all documents.
• Communicate with clients to resolve issues.
• Monitor shipment movements to ensure timely arrivals.
• Investigate discrepancies in stock and shipping schedules.
• Maintain accurate shipment records.
• Provide excellent customer service to clients.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Organizational skills

Ability to work independently

Ability to work in a fast-paced environment

Flexibility in handling problems

Education

Diploma in any field

Tools

Microsoft Office

Shipping management systems

Job description

"It's just another office job" Well you're not wrong, but what's the difference? We are putting together a team of Avengers but instead of fighting monsters, our mission is to let the world know about Malaysia through our products, company and even you as an individual. Some days it feels like a battlefield but we do celebrate for our victories!

Requirements

• A minimum Diploma in any field
• 1-3 years minimum of working experience, plus points if in a similar role
• Strong communication and problem‑solving skills
• Ability to work independently and as part of a team
• Attention to detail and organizational skills to manage multiple tasks and deadlines
• Ability to use computer software, including Microsoft Office and shipping management systems
• Ability to work in a fast‑paced environment and adapt to changing priorities
• Able to handle repetitive daily routine yet flexible when problems arise

Responsibilities

• Coordinate with shipping carriers to ensure timely and smooth delivery of export shipments
• Prepare and process shipping documents, including export declarations and certificates of origin
• Verify and ensure that all necessary documents are complete and accurate
• Communicate with clients and internal stakeholders to resolve any issues or concerns
• Monitor and track shipment movements to ensure timely arrival at destination
• Investigate and report any discrepancies or issues with stocks and shipping schedule
• Maintain accurate and up‑to‑date records of shipments and related documents
• Provide excellent customer service and support to clients

Benefits

• EPF/Socso
• Annual leave
• Sick Leave
• 5 Working days