Export Manager

Amazin' Graze; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A growing online food company in Kuala Lumpur is seeking an Export Manager to expand its international retail presence. The role involves identifying new markets, acquiring distributors, and coordinating with various teams to achieve sales targets. Ideal candidates should have a bachelor's degree in marketing, strong communication skills, and 2-3 years of experience in customer experience. This position offers a unique opportunity to help drive the company's growth in international markets.

Qualifications

• 2-3 years of experience in customer experience, team leading a plus.
• Strong communicator in verbal and written form.
• Ability to prioritize multiple projects with tight deadlines.

Responsibilities

• Conduct market research to identify new markets.
• Develop strategies for product sales and sales forecasts.
• Negotiate distribution terms and onboard new distributors.

Skills

Communication Skills

Adaptability

Team & interpersonal Skills

Analytical Skills

Education

Bachelor's degree in Marketing or related field

Job description

We are looking for an Export Manager based out of our Malaysia office to grow our international online and offline retail presence. The Export Manager will identify and acquire distributors in new markets as well as build deep relationships with existing distributors. The candidate will be working closely with the Marketing, Operations and Finance within Amazin’ Graze as well as distributors to achieve country-specific sales targets and branding objectives.

Scope of the role includes:

• Conduct market research to identify suitable new markets for Amazin’ Graze and evaluate the feasibility of entering these new markets;
• Identify, evaluate and reach out to potential distributors in high potential new markets;
• Negotiate key distribution terms with potential partners, finalise distribution agreement and onboard new distributors to facilitate purchase orders;
• Create market-specific business plans in collaboration with distributors to identify best products for entry, brand positioning, price positioning, suitable sales channels as well as branding & marketing plan to ensure successful brand entry and sales growth while ensuring profitability;
• Develop and maintain trusting & professional relationship with existing distributors in order to follow closely Amazin’ Graze’s progress in these international markets and drive long term business success for both parties;
• Develop strategies for sale of products and provide a forecast of sales to all relevant departments;
• Manage volumes and margins to generate efficiency for manufacturing and margins for earnings;
• Coordinate with the Marketing team on all new product launches as well as company-wide campaigns;
• Coordinate with Production and Fulfillment team on order and packaging planning as well as various documentations;
• Attend relevant international trade shows and conventions;
• Manage and operate all business transactions in an ethical manner;
• Respond promptly to customer feedback and complaints and look to find winning solutions;
• Prepare periodic sales reports and analysis to management in order to identify key insights and facilitate decision making.

Required Skills and Requirements:

• A bachelor’s degree in Marketing or any other related field. An equivalent of the same in working experience is also acceptable;
• Minimum of 2-3 years of experience in the area of customer experience. Experience in leading a team would be an advantage;
• Communication Skills: Strong communicator both in verbal and written form; an ability to translate information and data into clear and easily understandable reports will be an advantage;
• Adaptability and Creativity: Highly adaptable and has the ability to learn quickly and come up with prompt solutions for marketing campaigns and programs;
• Team & interpersonal Skills: Ability to prioritise and meet deadlines when working on multiple projects with tight deadlines, decisive, has a positive can-do attitude, has a keen eye for detail and takes initiative;
• Analytical Skills: Portrays a passion and exceptional analytical skills and demonstrates fluency in the acquisition of metrics, being able to evaluate and orchestrate large campaigns spanning numerous marketing channels.

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