Executive, Support Services

Sunway Medical Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare facility in Malaysia is seeking a dedicated administrative professional. This role involves providing comprehensive support in non-clinical services, including car park documentation management and procurement processes. Ideal candidates should possess a Diploma or Degree in Management or related fields, with strong people management, communication, and analytical skills. Fresh graduates are welcome to apply, making this a great opportunity for aspiring individuals.

Qualifications

• Minimum 1 year of relevant working experience. Fresh graduates are encouraged to apply.

Responsibilities

• Provides administrative support across key non‑clinical services.
• Manages car park documentation and coordinates with stakeholders.
• Handles procurement administrative tasks related to services.

Skills

People management

Computer skills

Written communication

Analytical skills

Problem-solving

Education

Diploma or Degree in Management, Administration, Operations, Hospitality

Job description

Sunway Medical Centre Bandar Sunway is Hiring!

Job Purpose

Provides comprehensive administrative and operational support across key non‑clinical services within the hospital.

Manages car park documentation, addresses accommodation enquiries, coordinates consultant car park and clinic signage matters with the Medical Affairs Department, and handles procurement administrative tasks.

Ensure smooth operations, strong stakeholder communication, and compliance with hospital policies and procedures.

Job Description

A. Car Park Administrative Documentation

• Maintain accurate and up‑to‑date documentation for all car park applications, renewals, cancellations, and allocations.
• Manage access card issuance, replacement, and termination for staff, consultants, and vendors.
• Track car park occupancy, utilisation trends, and reserved bay usage.
• Prepare memos, letters, and documentation related to car park policies and updates.
• Collaborate with Finance on invoice verification and monthly reconciliation.
• Serve as the main contact point for all accommodation‑related enquiries Palmville Apartments (availability, eligibility, policies).
• Help address feedback or complaints and escalate complex issues as needed.

C. Coordination with Medical Affairs on Consultant Car Park & Clinic Signage

• Collaborate with Medical Affairs on consultant car park allocation, access rights, renewals, and eligibility verification.
• Maintain consultant vehicle registration and parking records.
• Assist with onboarding/offboarding arrangements for consultant parking access.
• Coordinate the preparation, installation, updating, and maintenance of clinic signage for consultants (nameplates, room numbers, specialty signage).

D. Procurement Administrative Support

• Handle procurement administrative processes related to Support Services operations, including:
• Track PR status and follow up with Procurement, Logistics & Warehousing, or vendors to ensure timely processing.
• Verify items or services received against purchase requests and coordinate with end‑users.
• Maintain procurement‑related documentation, including vendor files, quotation records, PR/PO logs, and budget tracking sheets.

E. Operational Coordination (Car Park, Accommodation, Consultants & Procurement)

• Provide operational support across all assigned Support Services areas.
• Coordinate with internal departments and external vendors to resolve day‑to‑day issues.
• Assist in implementing service enhancements and improvement initiatives.
• Ensure accurate communication across departments for scheduling, maintenance, signage changes, or service updates.
• Verify invoice accuracy for car park services, signage vendors, or procurement items.
• Assist with budget tracking, expenditure records, and small‑scale cost planning.
• Maintain inventory for items such as car park devices and signage materials.

G. Support to Broader Support Services Department

• Support additional units within Support Services (e.g., Housekeeping, ESH, etc.) when required.
• Assist in departmental meetings, vendor reviews, audits, and quality improvement activities.

Job Requirements

• Minimum Diploma or Degree in Management, Administration, Operations, Hospitality or other relevant qualification.
• Minimum 1 year of relevant working experience. Fresh graduates are encouraged to apply!
• Skills: People management, computer, written, communication, analytical and problem‑solving.

Hiring Process

Average processing is around 2 to 4 weeks.

Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.