EXECUTIVE, OPERATIONAL RISK & BUSINESS CONTINUITY MANAGEMENT

KPJ Healthcare; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in Kuala Lumpur is seeking an Executive in Operational Risk & Business Continuity Management. The role involves collaborating with Risk Managers to implement tailored risk policies, manage risk reporting, and ensure the effectiveness of business continuity planning. The ideal candidate will play a pivotal role in identifying operational risks and developing mitigation strategies. Strong analytical skills and collaboration abilities are essential for success in this dynamic environment.

Qualifications

• Strong understanding of operational risk management processes.
• Experience with risk reporting and analytics.
• Ability to work collaboratively across departments.

Responsibilities

• Work closely with Risk Managers to localize and implement risk policies.
• Assist in the Risk Management reporting and trend observations.
• Identify and address risks in reporting and monitoring.

Job description

EXECUTIVE, OPERATIONAL RISK & BUSINESS CONTINUITY MANAGEMENT

1. Work closely with Risk Managers to ensure Group risk policies and operating models are appropriately localized and implemented.

2. Assist the Risk Managers in matters pertaining to Risk & Governance Committee reporting, e.g Risk Management quarterly reporting, data pull and trend observations.

3. Identify risks and their indicators in risk reporting and monitoring, addressing mitigation plans.

4. Facilitate an analysis of the financial and non-financial impact when risks occur.

5. Work closely with Risk Managers to partner with Head of Group Services and Head of Business Units to ensure that all Operational Risks (Tier 1 & 2) risks, top risk and top emerging ABC risk identification and mitigation, implementation of appropriate risk management systems and loss event database are properly identified, quantified, managed and monitored.

6. Work with Risk Managers to partner and collaborate with other Line of Defence i.e. Internal Audit, Compliance and integrity Unit to implement integrated operation risk management framework, including regular update and track of Risk and Compliance Assessment process, Internal Audit plan and reports, Compliance / Integrity Unit/'s top risk and top emerging ABC risk identification and mitigation, implementation of appropriate risk management systems and loss event database.

7. Be the change agent on Risk Management;

• Work with Risk Managers to review the key risks associated with projects undertaking;
• Execute the implementation of Risk Management digitisation, use of analytics, Machine learning and Automation;
• Assist in developing outreach and engagement activities in support of embedding and strengthening risk management culture and awareness;

8. Participate in outreach activities, including the Risk Forum and top management across the Group.

9. Other business units/functions — Execute and deliver initiatives on a regular basis to identify unique/emerging risks and design risk management strategies to address the risks identified.

10. Perform independent risk review and validation for any request on Group's undertakings.

11. Assist in develop Operational risk reporting/dashboard, timely communicate /escalate risk events issues, and compliance with risk policies and limits to key stakeholders in the Company and in the region; manage the Company's quarterly risk reporting.

12. Execute the annual Risk Management processes with key business units, stakeholders, update the risk assessment and ensure adequate measures are in place to mitigate the identified risks.

13. Assist Senior Management team in improving risk management / mitigating strategies and techniques, and carrying out follow up action plans and its effectiveness in mitigating / controlling risks.

14. Evaluate and draw attention to possible gaps in the risk register to the Senior Management and Head of Business Units - follow-up on the development of control environment to overcome deficiencies in the risk management / mitigating process.

15. Collaborate working with relevant functions (e.g. Risk Management, Internal Audit, Finance and Legal) to build up and/or implement a risk control framework (i.e. compliance self-assessment) and provide quality and solutions-focused advice on risk and control issues relevant to the business division for informed decision-making on compliance and ethics matters.

16. Implement and execute risk management process and business continuity planning (BCP) adopted by the business units from all stakeholders' point of view.

17. Involve in preparing, coordinating, and reporting the annual Business Continuity (BCP) Test.

18. Insurance Management: To ensure optimum coverage, competitive premium rates and timely renewal; Develop and agree with the Insurance Broker the key milestones for insurance renewal with targeted premium of lower than industry average; Work with the Insurance Broker and hospitals/subsidiaries to renew the policies according to the timeline; Work with the Broker to assess additional coverage where required.