Executive, Field Sales (FMCG, Melaka)

DKSH; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer goods company in Malacca is seeking a sales professional to implement action plans and manage customer relationships. The ideal candidate will have a diploma and at least 2 years of sales experience, specifically in Consumer Goods. Strong communication and negotiation skills are essential, alongside fluency in the local language and ideally English. Proficiency in office tools is required. This role offers an opportunity to enhance sales processes and customer satisfaction.

Qualifications

• Preferably 2 year's experience in sales role or similar.
• Sales experience in Consumer Goods is a MUST.
• Fluency in local language and ideally in English, able to communicate in Mandarin is an added advantage.

Responsibilities

• Prepare and implement sales action plans to achieve sales targets.
• Provide timely feedback to team members on sales execution.
• Maintain relationships with customers and manage their requirements.

Skills

Strong communication skills

Negotiation skills

Sales experience

Analytical skills

Education

SPM/Diploma in business studies or similar

Tools

Excel

Word

PowerPoint

Job description

Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans.
• Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements Monitor competitors' activities/products and produce competition reports based on merchandising data
• Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts
• Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, and etc
• Track and collect payments from customers Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements
• Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products
• Support internal stakeholders in relationship development with key customers

Job Requirements

• SPM/Diploma in business studies or similar
• Preferably 2 year's experience in sales role or similar
• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers. Sales experience in Consumer Goods is a MUST.
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken. Able to communicate in Mandarin will be an added advantage as required to communicate with Chinese speaking customers.