Executive Field Sales (FMCG, Alor Setar)

DKSH; Alor Setar; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading FMCG company in Alor Setar is looking for an Executive, Field Sales. You will support the management in achieving sales targets and implementing action plans. Responsibilities include tracking team performance, maintaining customer relationships, and ensuring product delivery. The ideal candidate should have a diploma in business studies and at least 2 years of sales experience, preferably in consumer goods, along with strong communication and analytical skills.

Qualifications

• Preferably 2 years of experience in a sales role.
• Strong understanding of industry and market competitors.
• Demonstrate strong selling skills.

Responsibilities

• Prepare and implement sales action plans.
• Track team progress against performance indicators.
• Maintain and manage customer relationships.

Skills

Sales experience

Strong communication skills

Negotiation skills

Analytical skills

Proficiency in Excel

Fluency in local language

Education

SPM/Diploma in business studies or similar

Tools

Office productivity tools

Job description

Executive, Field Sales (FMCG, Alor Setar)

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources

Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories

Track team progress against key performance indicators and sales plans.

Provide timely feedback to team members on the execution of sales action plans and development areas

Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in-store merchandising

Prepare and/or review quotations, proposals and contracts to facilitate sales agreements Monitor competitors' activities/products and produce competition reports based on merchandising data

Recommend practical actions to counter competition

Prepare sales reports and report projected sales/margin forecasts

Track and highlight unusual increases/decreases in customer demand

Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, and etc

Track and collect payments from customers Investigate, resolve and log customer issues and advise on follow‑up actions

Maintain relationships with customers, through managing and interpreting their requirements

Follow up with customers, respond to queries and solicit further orders

Work with internal stakeholders to ensure timely delivery of products

Support internal stakeholders in relationship development with key customers

Job requirements:

SPM/Diploma in business studies or similar

Preferably 2 year's experience in sales role or similar

Demonstrate good working knowledge and understanding of the industry/market/competitors/customers. Sales experience in Consumer Goods preferred

Demonstrate good working knowledge in assigned territories/products/services and strong selling skills

Demonstrate strong communication and negotiation skills

Demonstrate basic research and analytical skills

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Demonstrate fluency in local language and ideally in English, both written and spoken. Able to communicate in Mandarin / Cantonese will be an added advantage as required to communicate with Chinese speaking customers.