Executive Field Sales

DKSH; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading distribution company in Malaysia, seeks a Sales Executive to drive sales by managing day-to-day activities against budgets, executing sales activities, and supporting customer relationships. Candidates should have a diploma in Business Studies or a related field, demonstrate strong selling skills, and be proficient in MS Office tools. The role involves responding to customer needs, tracking sales data, and maintaining relationships to ensure overall business objectives are met.

Qualifications

• Basic knowledge of the industry, market, competitors, and customers.
• Strong selling skills in assigned territories/products/services.
• Strong communication, negotiation, and analytical skills.

Responsibilities

• Manage day-to-day operating expenditures.
• Implement action plans to achieve sales targets.
• Track progress against key performance indicators.
• Execute sales activities for assigned businesses.
• Prepare quotations and commercial terms.
• Report on competitor activities.
• Maintain customer data in CRM systems.
• Enhance sales processes and customer satisfaction.
• Follow up on customer complaints.
• Respond to customer orders and queries.

Skills

Selling skills

Communication skills

Negotiation skills

Analytical skills

Proficiency in Excel

Fluency in local language

Fluency in English

Education

Diploma in Business Studies/Marketing/Economics

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Overview

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives.

Key Responsibilities

• Support superior in managing day‑to‑day operating expenditures against operating budgets to ensure efficient usage of resources.
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising.
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies.
• Report on the activities and products of competitors via inputs to the competition reports.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Qualifications & Skills

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g., Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.