Executive, e-Vouchers Management

Suria KLCC Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A prominent retail management company in Kuala Lumpur is seeking an Executive for E-Vouchers Management. The role involves managing e-Voucher systems, troubleshooting issues, compiling reports, and liaising with vendors. The ideal candidate should have at least 3 years of experience in a related field, with strong IT and analytical skills. Proficiency in Bahasa Malaysia and English is required. This position offers opportunities for strategic sales initiatives and tenant management.

Qualifications

• At least 3 years of experience in a related field.
• Familiarity with E-commerce or e-Voucher redemption is an advantage.
• Fluent in Bahasa Malaysia and English.

Responsibilities

• Manage e-Voucher systems and operations.
• Handle e-Voucher issuance, cancellation, and status checks.
• Compile and analyze monthly reports.
• Liaise with system vendors and tenants.
• Assist with tenant recruitment and management.
• Support e-Voucher sales strategies and campaigns.

Skills

IT technical skills

Analytical skills

Planning skills

Organization skills

Problem solving skills

Education

Professional Certificate, Diploma, or higher in IT or Marketing

Job description

EXECUTIVE, E-VOUCHERS MANAGEMENT (SURIA KLCC)

Responsibilities

• To manage e-Voucher systems and operations including but not limited to development, updates, upgrades, issues rectification, etc.
• To manage e-Vouchers on the system including but not limited to voucher issuance, voiding, cancelling, checking of status, etc.
• To manage daily troubleshoot and issues.
• To compile and analyse reports monthly (reimbursement report, issuance report, total sales report, unutilised amount report).
• To be the main liaison for the system, website and payment gateway vendors, tenant and finance.
• To manage daily enquiries from shoppers and tenants.
• To assist in tenant recruitment for participation, overall tenants’ management and support.
• To assist in e-Voucher sales on website.
• To assist in corporate e-Voucher sales and seek for collaborations with corporate partners.
• To assist in develop and execute e-Voucher sales strategies and campaigns.

Requirements

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's degree, Post Graduate Diploma, Professional Degree in related field such as IT and/or Marketing.
• Possess good IT technical, analytical, planning and organization skills.
• Must be accurate and detailed oriented besides having good problem solving skills.
• Required language(s): Bahasa Malaysia, English.
• At least 3 year(s) of working experience in the related field is required for this position.
• Candidates with E-commerce or e-Vouchers redemption will be an added advantage.