Executive Customer Service

MSIG Insurance (Malaysia) Bhd; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kuala Lumpur seeks a Customer Service Executive to handle customer inquiries and provide insurance solutions. Candidates should have a degree or diploma with 1-2 years of relevant experience or be fresh graduates. Strong English communication and interpersonal skills are essential. The role offers various benefits, including medical support, education assistance, and a hybrid working model depending on the role's nature.

Benefits

Medical

Education Support

Dental Vision

Insurance Coverage

Car and Housing Loan Interest Subsidy

Hybrid Workplace (depends on the nature of role)

Birthday Leave

Long Service Award

Company Annual Dinner

Sport Club

Qualifications

• Degree / Diploma holder in any discipline.
• 1 - 2 years of working experience. Fresh graduates are welcome to apply.
• Good command in English communication both in written and verbal.
• Good communication, interpersonal and people management skills.
• Good knowledge in MS Office applications.

Responsibilities

• Attend to all manner of customers’ queries, purchase and renew insurance.
• Ensure all requests from customers are attended within the Service Level.
• Provide insurance quotations and policies to customers.
• Assist Departmental Head in handling customer’s feedback.

Skills

English communication

Interpersonal skills

People management

MS Office applications

Education

Degree or Diploma in any discipline

Job description

Attend to all manner of customers’ queries, purchase and renew of insurance.

Ensure all requests from customers are attended within the Service Level set by the company.

Provide insurance quotation and policy to customers.

Assist Departmental Head in handling customer’s feedback.

Job Requirements

Degree / Diploma holder in any discipline.

1 - 2 years of working experience. Fresh graduates are welcome to apply.

Good command in English communication both in written and verbal.

Good communication, interpersonal and people management skills.

Good knowledge in MS Office applications.

Benefits

• Medical
• Education Support
• Dental Vision
• Insurance Coverage
• Car and Housing Loan Interest Subsidy
• Hybrid Workplace (depends to nature of role)
• Birthday Leave
• Long Service Award
• Company Annual Dinner
• Sport Club

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Executive?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• Which of the following Microsoft Office products are you experienced with?
• How many years of people management experience do you have?

What can I earn as a Customer Service Executive