Executive - Credit Control & Collection

Sunway Medical Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical center in Selangor is seeking an individual to manage accounts receivable for corporate and self-pay accounts. The ideal candidate will handle invoicing, liaise with clients for payments, generate monthly statements, and provide customer service. A Diploma or Degree in relevant fields is required, with a minimum of 2 years of experience preferred, though fresh graduates are encouraged to apply. Candidates must be available for Saturday work during probation.

Qualifications

• Minimum of 2 years of relevant working experience.
• Fresh graduates are welcomed to apply.
• Candidate must be able to work on Saturdays (half day) during probation.

Responsibilities

• Handle and administer accounts receivable for Corporate/Insurance & Self-pay accounts.
• Monitor ageing, issue reminder letters and liaise with clients.
• Generate the Statement of Account (SOA) and assist in account reconciliation.
• Produce up-to-date report on collection efforts and present to management.
• Feedback to enquiries raised by clients regarding billing.
• Provide good customer service and manage the collection process.

Skills

Negotiation

Analytical

Interpersonal

Problem solving

Listening

Communication

Education

Diploma or Degree in Accountancy/Finance/Business Administration

LCCI qualification

Job description

Sunway Medical Centre Bandar Sunway is Hiring!

Job Scope

Handle and administer accounts receivable for Corporate/Insurance & Self-pay accounts to avoid possible of bad debts and ensure collection is up-to-date.

Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit term.

Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.

Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.

Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.

Feedback to enquiries raised by clients, investigate and revert to insurance/TPA/MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.

Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.

Understand clients' situation & provide financial advise accordingly whenever required.

Assist in ad-hoc task/project assigned.

Job Requirements

Diploma or Degree in Accountancy/Finance/Business Administration, LCCI qualification or related discipline.

Minimum 2 years of relevant working experience.

Fresh graduates are welcomed to apply!

Skills: Negotiation, analytical, interpersonal, problem solving, listening & communication.

A team player and able to work independently.

Candidate must be able to work on Saturdays (half day) during probation.

Hiring process

The average processing is around 2 to 4 weeks.

Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.

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