ERP Retail Japanese

Sutherland; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global customer service provider is seeking candidates in Kuala Lumpur with a strong customer service background. Applicants should have relevant experience, particularly in handling customer interactions. Fluency in Japanese, including reading Kanji, is essential, alongside a flexible educational background that may include a bachelor’s or master's degree. The role demands a minimum of 6 months of customer service experience, ensuring effective communication with clients.

Qualifications

• At least 6 months of experience in customer service.
• Candidates with a master's degree may not require prior experience.
• Non-natives must have JLPT N1 or N2 with relevant customer service experience.

Skills

Customer service experience

Japanese language skills

Education

Bachelor's degree

Master's degree

Job description

Qualifications

• Working experience: at least 6 months in a customer service industry
• College degree: 3-4 years of professional working experience, with fronting customers working experience of 6 months and above
• Bachelor’s degree: 2 years of professional working experience, with fronting customers working experience (at least 6 months and above, part-time in customer service can be considered)
• Master’s degree: part-time fronting customers work experience is preferred. However, there is no requirement for working experience if candidate has a master's degree.
• Non-Natives - With JLPT N1 or N2 with at least 6 months to 1 year of customer service experience in Japanese language
• Japanese Language skills: Able to read and write Kanji script, strong honorifics, and able to interact with customers politely.