ERP FUNCTIONAL CONSULTANT

Ideal Consulting; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting firm in Penang is seeking an Operational Consultant to ensure streamlined project delivery in Sage X3 system implementation. The role involves supporting help-desk duties, analyzing customer issues, and evaluating business requirements. Candidates should have a Bachelor’s Degree in relevant fields and preferably experience as an implementation consultant. Strong critical thinking and communication skills are essential for success in this position.

Qualifications

• Excellent verbal and written communications skills.
• At least one full life cycle project experience as an implementation consultant.

Responsibilities

• Ensure a streamlined project delivery within Sage X3 system implementation.
• Perform support help-desk duties within agreed SLA with customers.
• Analyze and solve customer issues related to data and processes.
• Evaluate customer’s business requirements and transform them into solutions.

Skills

Critical thinking

Fundamental ERP concepts

Verbal communication skills

Written communication skills

Education

Bachelor’s Degree in Engineering, Computer Science/IT, Finance, Business IT or similar

Job description

An operational role to ensure a streamlined project delivery within Sage X3 system implementation and integration.

An operational role to ensure a support help‑desk duties are performed within agreed SLA with customer as a level 1 or level 2 support.

Possess critical thinking and fundamental ERP concepts related to implementing purchasing, sales, inventory, manufacturing, or finance modules. Knowledge in all modules is not required but will be an advantage.

Provide applications solutions to an exclusive range of clients across high‑profile assignments.

Analyze and solve simple to complex customer issues related to data and processes.

Evaluate customer’s business requirements, needs and objectives and transform same to company processes, solutions and modules being implemented.

Performing the work in the project management plan to accomplish the project objectives under the project scope statement / Statement of Work (SOW).

Education & Experience:

• Candidates must possess at least Bachelor’s Degree in Engineering, Computer Science/Information Technology, Finance, Business IT, Business Administration or other similar majors.
• Preferable one (1) full life cycle project experience as an implementation consultant is required.
• Excellent verbal and written communications skills.

Location:

• Penang (northern of peninsular) encouraged to apply.