Enterprise Sales Manager

Paydibs; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Job summary

A growing fintech company in Kuala Lumpur seeks an Enterprise Sales Manager to drive the growth of their e-commerce payment solutions. The ideal candidate will have over 5 years of experience in sales or business development, focusing on acquiring new merchants and increasing transaction volume. The role requires strong relationship management and negotiation skills. This position offers a chance to shape sales strategies and expand partnerships within the fintech ecosystem.

Qualifications

• Minimum 5+ years of experience in sales/business development in payment gateway, fintech, or e-commerce.
• Strong track record of hitting and exceeding sales targets.
• Solid understanding of payment ecosystems including cards and e-wallets.

Responsibilities

• Develop and execute sales strategies to acquire new e-commerce merchants.
• Drive adoption of cross-border payments and alternative payment methods.
• Build and maintain relationships with key clients and channel partners.
• Leverage AI-driven sales tools to forecast pipelines and track performance.

Skills

Sales acumen

Negotiation skills

Relationship management

Analytical skills

Presentation skills

Education

Bachelor’s degree in business, Marketing, Finance or related field

Tools

CRM systems

Job description

We are looking for a sales-driven and dynamic Enterprise Sales Manager to lead the growth of our e-commerce payment solutions. This role focuses on acquiring new merchants, driving transaction volume, and expanding strategic partnerships with e-commerce platforms and fintech players. The ideal candidate combines strong sales acumen with knowledge of digital payments, merchant acquisition, and channel development.

Job Description

Business Development & Sales Growth

• Develop and execute sales strategies to acquire new e-commerce merchants, SMEs, and enterprise clients.
• Drive adoption of cross-border payments, eWallet, Unified QR Pay by Countries (e.g. DuitNow in Malaysia) and alternative payment methods (APMs).
• Achieve revenue targets by increasing transaction volume, merchant sign-ups, and retention rates.
• Build and maintain strong relationships with key clients, channel partners, and e-commerce platforms.
• Negotiate merchant discount rates (MDR), transaction fees, and settlement terms to maximize profitability.
• Act as the main liaison between merchants and technical teams for smooth onboarding and integration.
• Provide consultative solutions to merchants, helping them optimize checkout and boost conversion.

Sales Strategy & Market Expansion

• Analyze market trends, competitors, and customer needs to identify new sales opportunities.
• Support regional expansion by onboarding merchants across multiple countries with multi-currency payment options.
• Leverage AI-driven sales tools and CRM systems to forecast pipelines, track performance, and optimize merchant acquisition.
• Collaborate with marketing teams to create campaigns, sales kits, and promotional offers to attract merchants.
• Partner with product and tech teams to improve features that increase merchant satisfaction and transaction success rates.

Key Requirements

• Bachelor’s degree in business, Marketing, Finance, or related field.
• Minimum 5+ years of experience in sales/business development in payment gateway, fintech, or e-commerce.
• Strong track record of hitting and exceeding sales targets in merchant acquisition or payment services.
• Excellent negotiation, presentation, and relationship management skills.
• Solid understanding of payment ecosystems (cards, e-wallets, FPX, BNPL, QRPay, cross-border).
• Self-motivated, goal-oriented, and passionate about growing digital payments adoption.
• Highly self-disciplined, punctual, and able to work independently with minimal supervision, while maintaining strong accountability for results.

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