Enrichment Manager - Scenic Cruises

Scenic - Luxury Cruises & Tours; Batu Pahat; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury cruise company is looking for a Scenic Enrichment Manager to create an engaging atmosphere for guests. You will provide professional service, host daytime activities, and assist in excursions onboard. The ideal candidate has experience in entertainment, excellent communication skills, and can thrive in a multicultural environment. This position requires a team player with a friendly personality and proficiency in English, making it essential for creating memorable guest experiences.

Qualifications

• Experience in the field of entertainment or as an animator at a hotel or on a cruise ship.
• Highly proficient in spoken and written English.
• Excellent communication skills.

Responsibilities

• Provide professional and courteous service.
• Assist with welcoming guests on embarkation day.
• Assist with outgoing transfers and manage taxis on disembarkation day.
• Research, prepare and execute offboard activities.
• Host onboard Daytime Activities such as Cornhole and Afternoon Quizzes.

Skills

Experience in entertainment or as an animator

Highly proficient in spoken and written English

Excellent communication skills

Trouble shooting skills

Stress tolerant

Team player

Familiar with multicultural environments

Outgoing and friendly personality

Guest oriented attitude

Experience with studio technical equipment

Playing an instrument or performing arts

Job description

Amazing People Creating Wonder

Thank you for considering Scenic Group

Scenic Enrichment Manager

Location: Europe - multiple countries.

Requirements

• Experience in the field of entertainment or as an animator at a hotel or on a cruise ship
• Highly proficient in spoken and written English
• Excellent communication skills
• Trouble shooting skills
• Stress tolerant
• Team player
• Familiar with a multicultural working environment
• Outgoing and friendly personality
• Guest oriented and professional attitude
• Some experience with studio technical equipment
• Playing an instrument or acquaintance with performing arts is an advantage

Roles and Responsibilities

• Provide professional and courteous service
• Assist with welcoming guests on embarkation day
• Assist Cruise Director with outgoing transfers and manage taxis on disembarkation day
• Research, prepare and execute offboard activities
• Host onboard Daytime Activities such as Cornhole, Afternoon Quizzes etc
• Setup and regularly control the background music system on board
• Setup music and microphone for crew parade on farewell gala dinners
• Assist Cruise Director with excursions as per instructions
• In charge of evening entertainment such as quiz nights, game shows, personal performances, Disco nights
• Take photographs and videos on board or ashore for social media as requested
• Host lectures / information talks based on TI
• Assist with or host World of Scenic once per cruise, highlighting everything we offer at Scenic Group
• Report to CD and provide him/her info about daily rundown of activities, attendances and feedback (CD to add to daily report)

Side Tasks

• Assist other departments as per supervisor’s instruction
• Perform other duties assigned as per supervisor’s instruction
• Participate in all safety drills as per captain’s instructions and ensure solid knowledge of the designated safety role
• Based on a shared occupancy cabin*