Engineering Coordinator

Marriott Hotels Resorts; Johor Bahru; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading hospitality provider in Johor Bahru, Malaysia, seeks a detail-oriented individual for the role of Maintenance Coordinator. The successful candidate will manage maintenance requests, ensure adherence to safety protocols, and provide exceptional guest service. Responsibilities include coordinating with departments, maintaining logs, and ensuring company standards are met. A high school diploma and two years of related experience are required. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Experience responding to maintenance requests and resolving issues.
• Ability to coordinate with multiple departments efficiently.
• Knowledge of safety and security policies.

Responsibilities

• Coordinate requests and resolve maintenance issues.
• Follow all safety and security policies.
• Maintain confidentiality of proprietary information.

Skills

Communication skills

Guest service

Maintenance coordination

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.

Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.