Job Search and Career Advice Platform

Enable job alerts via email!

Engineer I, Remote Care Operations

Abbott Laboratories

Remote

MYR 100,000 - 150,000

Full time

Yesterday
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A leading healthcare company in Penang is seeking an IT operations candidate responsible for managing operational tickets and supporting production environments. The ideal candidate should possess a Bachelor’s degree in a relevant field and ideally have 1-2 years of experience in site reliability engineering. Strong communication and problem-solving skills are essential for this fast-paced role, where graduates are encouraged to apply. The position requires physical presence at the workplace.

Qualifications

  • Fresh graduates are encouraged to apply.
  • At least 1-2 years working experience is a plus, especially in SRE.
  • Familiarity with database, operating systems or middleware systems.

Responsibilities

  • Manage daily operational tickets within SLA.
  • Coordinate software and application deployments.
  • Monitor and support production environments.
  • Develop tools and automation for workflows.

Skills

Problem-solving
Communication skills
Software programming
Database knowledge
Networking concepts

Education

Bachelor’s Degree in Computer Engineering or related
Job description
Responsibilities
  • Manages and resolve daily operational tickets within SLA to ensure smooth business continuity.
  • Coordinates software and application deployments into various environments.
  • Monitors and supports production environment
  • Supports escalated issues from front-line technicians.
  • Analyzes system performance and implement optimizations to improve efficiency to address the fast-evolving infrastructure.
  • Develops tools and automation to improve workflows and processes.
  • Manages access provisioning and enforce security best practices.
  • Supports all Company initiatives, policies, operating procedures, processes.
  • Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
  • Must be able to juggle priorities and multi-task in a fast-paced environment. Work can be routine and challenging both at the same time.
  • This position requires physical presence at workplace.
Job Requirements
  • Bachelor’s Degree in Computer Engineering, Computer Science, IT or related disciplines. Fresh graduates are encouraged to apply.
  • Candidates with working experience with at least 1-2 years working experience is a plus, especially in SRE environment and familiar with database, operating systems or middleware systems.
  • Good understanding of software programming, database knowledge, networking concepts, and cloud centric architectures & microservices provides an advantage.
  • Systematic problem-solving approach, coupled with strong communication skills, in order to work closely with US and EU team and a sense of ownership and drive.
  • Ability to handle multiple assignment and perform in a diverse cross-functional team environment
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.