Employee Engagement & Experience Specialist

U Mobile; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur seeks an Employee Engagement & Experience Specialist responsible for enhancing employee satisfaction through event management. This role involves planning festive celebrations, overseeing procurement processes, and liaising with internal teams for event logistics. The ideal candidate will have experience in managing employee activities and ensuring compliance with budgetary constraints. Strong organizational and communication skills are essential for success in this role.

Qualifications

• Experience in managing employee engagement activities and events.
• Strong organizational skills with a focus on compliance.
• Ability to liaison effectively with internal stakeholders.

Responsibilities

• Lead planning of the employee activity calendar to enhance satisfaction.
• Manage procurement and payment processes for events.
• Oversee event logistics and vendor performance to ensure quality.

Job description

Employee Engagement & Experience Specialist

Job Summary This role is responsible for driving the "Life at Work" strategy by managing the end-to-end execution of employee activities, including festive celebrations, annual dinners, and well-being events. The Senior Executive acts as a primary liaison with internal stakeholders, such as Retail Management and Facilities, to secure venue approvals and ensure seamless on-ground operations. Additionally, this role oversees the full procurement lifecycle, from sourcing vendors to processing payments, ensuring strict financial compliance. The incumbent will work closely with U Ambassadors to drive participation and analyze post-event feedback to continuously improve the employee experience journey.

The Day to Day Responsibilities

• Lead the planning and organization of the annual employee activity calendar (including Festive Celebrations, Annual Dinner, Sports Day and Fruit Festivals) in order to create a vibrant "Life at Work" environment and enhance employee satisfaction.
• Manage the end-to-end procurement and payment process (raising PR/POs, reviewing proposals, and processing invoices) in order to ensure 100% financial compliance and timely vendor payments.
• Liaise with internal stakeholders, specifically Retail Management and Facility teams, regarding venue booking and utilization in order to secure appropriate event spaces and ensure operational alignment.
• Oversee on-site event logistics, setup, and vendor performance in order to deliver high-quality event experiences and troubleshoot issues immediately.
• Collaborate with U Ambassadors to disseminate information and mobilize teams in order to drive high employee participation rates across all departments.
• Administer post-event reviews and analyze employee feedback data in order to identify areas for improvement and support the organization’s ongoing well-being journey.
• Monitor event expenditures against the allocated budget.