Education Counselor (Recruitment)

YPC International College; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A prominent educational institution in Kuala Lumpur is seeking candidates for a role focused on promoting college programmes and achieving enrollment targets. Responsibilities include making calls to prospective students, maintaining professional relationships, and generating reports. Ideal candidates hold a diploma or degree in relevant fields and have experience in marketing or higher education. The institution emphasizes quality and innovation in education, aiming to meet community needs.

Qualifications

• Diploma or Degree in Marketing / Business, Counseling / Social Science / Psychology or related discipline.
• Able to maintain friendly and professional relationships with all stakeholders.
• Working experience in a higher education institution or in marketing/sales would be an advantage.
• Able to perform under stressful and tight-deadline situations.

Responsibilities

• Call students using a given phone directory to promote college programmes.
• Work closely with admission and marketing team to ensure new student enrollment targets are met.
• Invite students for briefing on scholarship.
• Maintain professionalism and offer the best customer service experience.
• Generate reports and presentation slides for meetings.
• Involved in events, exhibitions, and promotions.

Job description

Overview

Call student using a given phone directory to promote our college programmes. To work closely with the admission and marketing team to ensure new student enrollment target are met in every intake. Invite student for briefing on scholarship. Continuously maintain professionalism, confidentiality and integrity in all customer interactions and offer the best customer service experience by proactively, expeditiously and effectively solving customer issues to ensure customer satisfaction. To generate reports, presentation slide for meeting whenever requires. The position will also be involved in events, exhibitions and promotions e.g. school visits and student appointment.

Job Requirements

• Diploma or Degree in Marketing / Business, Counseling / Social Science / Psychology or related discipline.
• Able to maintain friendly and professional relationships with all stakeholders.
• Working experience in a higher education institution or in marketing/sales would be an advantage.
• Able to perform under stressful and tight-deadline situations.

We aim to be a learning institution that meets the educational needs and expectation of the community and industry, using next generation tools and technology to face the challenges of the 21st century. In doing so, we have embedded our footprint in the Malaysian educational populace and set the benchmark as the "champion of quality affordable education".

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.

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