East Coast Retail Operations Leader

Bata Shoes; Terengganu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading footwear retailer in Malaysia is seeking a Retail Operations Manager to oversee daily store operations, achieve profitability, and ensure customer satisfaction. You will lead area managers and sales teams, implement marketing strategies, and support store expansion. The ideal candidate should have experience in retail operations, strong leadership skills, and the ability to drive performance through effective coaching and analysis. This role is key to enhancing operational efficiency while ensuring compliance with company policies.

Qualifications

• Experience as a Retail Operations Manager or Regional Manager in the fashion industry.
• Strong leadership and decision-making ability.
• Excellent communication and coaching skills.

Responsibilities

• Oversee day-to-day operations of retail stores.
• Achieve operational objectives and drive profitability.
• Work closely with area managers to support business strategies.
• Conduct regular store visits and business presentations.

Skills

Leadership

Project management

Data analysis

Verbal communication

Flexibility

Job description

A leading footwear retailer in Malaysia is seeking a Retail Operations Manager to oversee daily store operations, achieve profitability, and ensure customer satisfaction. You will lead area managers and sales teams, implement marketing strategies, and support store expansion. The ideal candidate should have experience in retail operations, strong leadership skills, and the ability to drive performance through effective coaching and analysis. This role is key to enhancing operational efficiency while ensuring compliance with company policies.