E-Commerce Operation Coordinator

WH RADIATOR & AUTO PARTS (M) SDN BHD; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive parts company in Malaysia is seeking an E-Commerce Operation Coordinator to manage disputes and returns on platforms such as Shopee and Lazada. This role involves significant teamwork and problem-solving, ensuring a smooth online shopping experience. The ideal candidate is fluent in English and has strong attention to detail, with experience in e-commerce platforms being a plus.

Qualifications

• Fluent in reading and writing English.
• Strong follow-up skills and attention to detail.
• Experience with Shopee, Lazada, or TikTok Seller Centre is a plus.

Responsibilities

• Handle dispute cases, return and appeal processes on platforms.
• Communicate with platform support in English.
• Coordinate daily operation tasks including order checking and product listings.
• Assist in admin or data-related tasks as needed.

Skills

Fluent in English

Attention to detail

Follow-up skills

Tools

Shopee Seller Centre

Lazada Seller Centre

TikTok Seller Centre

Job description

This job is for an E-Commerce Operation Coordinator who manages disputes and returns on platforms like Shopee and Lazada. You might like this job because it involves teamwork, problem-solving, and helps enhance online shopping experiences!

• Handle Shopee, Lazada & TikTok dispute cases, return and appeal processes
• Communicate with platform support in English
• Coordinate daily operation tasks such as order checking, product listing support, and tracking issues
• Assist in admin or data-related tasks when needed

Job Requirements

• Able to read & write English fluently
• Good follow-up skills and attention to detail
• Experience with Shopee / Lazada / TikTok Seller Centre is a plus