E Commerce Manager (Retail_MYSG)

Michael Page; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail brand in Malaysia is seeking an experienced e-commerce manager to lead their online business operations. Responsibilities include driving revenue growth and managing P&L across various marketplaces, such as Shopee and Lazada. Candidates should possess a bachelor's degree in a relevant field and have at least 5 years of experience in e-commerce management. This position offers a competitive salary package and the opportunity for significant career growth within a supportive environment.

Benefits

Competitive salary package

Performance-based incentives

Career progression opportunities

Qualifications

• 5+ years of experience managing major marketplaces.
• Proven track record in owning P&L and revenue growth.
• Expertise in campaign planning and optimisation.

Responsibilities

• Own and drive revenue growth and P&L performance.
• Develop platform-specific growth strategies.
• Manage e-commerce operations and performance analytics.
• Scale social commerce initiatives.

Skills

E-commerce management

Digital marketing

Data-driven decision making

Campaign management

Marketplace operations

Education

Bachelor's degree in Marketing, Business, E-commerce, or a related discipline

Job description

• Lead the overall online business, driving revenue growth through platform optimisation, digital marketing, and data-driven decision making.
• Responsible for managing e-commerce operations, performance analytics, and customer experience across all digital touchpoints.

Our client is a well-established retail brand with a strong omnichannel presence and an ambitious digital growth agenda. They are known for their customer‑centric approach, innovation mindset, and commitment to long‑term brand building.

Description

• Own and drive revenue growth and P&L performance across key marketplaces (Shopee, TikTok Shop, Lazada, Zalora).
• Develop and execute platform‑specific growth strategies, including SWOT analysis, competitive tracking, and campaign planning.
• Lead monthly and mega campaign participation, maximizing sales impact through strong execution and cross‑team collaboration.
• Scale social commerce initiatives such as TikTok livestreaming, affiliate programs, and influencer partnerships to drive traffic and conversion.
• Oversee end‑to‑end marketplace operations, including pricing, promotions, content, storefront, and product listing optimization.
• Manage merchandising and inventory readiness, ensuring optimal assortment, sell‑through, and campaign alignment.
• Monitor KPIs, sales performance, and platform analytics, optimizing paid media and operations to drive continuous improvement.

Profile

• Bachelor's degree in Marketing, Business, E‑commerce, or a related discipline, with a strong commercial foundation.
• At least 5 years of hands‑on experience managing major marketplaces such as Shopee, Lazada, TikTok Shop, and Zalora.
• Demonstrated success in owning P&L and driving revenue growth through data‑driven decisions and execution excellence.
• Proven expertise in campaign management and marketplace operations, from planning to post‑campaign optimisation.
• Practical experience in social commerce and livestreaming, leveraging creators, affiliates, and content to boost conversion and engagement.

Job Offer

• Competitive salary package with performance‑based incentives
• Opportunity to lead and grow a key business function with autonomy
• Exposure to regional or large‑scale digital projects
• Supportive culture with career progression and learning opportunities

For a confidential discussion about this role please contact Li Lean Chan at [phone].