E-Commerce – Logistic Officer

1 Utama Shopping Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent retail center is seeking an energetic individual to join their e-commerce logistics team. Key responsibilities include processing online orders, logistics management, and administration work. The ideal candidate should have a minimum diploma in logistics with relevant experience, possess a Class B motorbike license, and be ready to work six days a week, including weekends. Excellent communication skills and a customer-focused attitude are essential for success in this role.

Qualifications

• 1-2 years of experience in e-commerce, warehousing, and logistics.
• Pleasant personality with a customer service-oriented mindset.
• Able to work weekends and public holidays.

Responsibilities

• Process online orders accurately and efficiently.
• Review orders before and after delivery for completeness.
• Prepare reports and documents related to logistics.

Skills

Customer service orientation

Good communication skills

Problem-solving skills

Ability to multi-task

Education

Minimum Diploma in logistics or relevant disciplines

Job description

We are looking for an energetic individual who is eager to learn and contribute to our e-commerce logistics team. Your areas of responsibilities will include logistics management and administration work within an exciting retail e-commerce environment.

Key Duties:

• To process online orders:
  • Pick up and sorting goods from tenants to packaging parcels based on scheduled time frame and dateline for the orders.
  • Food pick up and arrangement from tenants to riders to shoppers (Click&Carry/ Curbside Pickup/ Food Delivery/ Swift Delivery) in a timely manner.
  • Loading, transporting, and delivery items to shoppers in a safe, timely manner.
  • Assist office to despatch goods (if any).
• Reviewing orders before and after delivery arrangement to ensure orders are complete, the charges are correct.
• Handle proper daily transactions, generate reports with proper filing and basic analysis for optimization.
• Prepare reports and other documents relating to deliveries.
• Assist administration on data and product uploading and maintenance.
• Any other ad-hoc duties that may be assigned by superior(s).

Job Requirements:

• Minimum Diploma in logistic or other relevant disciplines with 1-2 years of experience in e-commerce, warehousing and logistics.
• Own Class B (motorbike) and D driving license (manual car preferred).
• Pleasant and cheerful personality with customer service-oriented mindset.
• Good communication and interpersonal skills.
• Multi-lingual with good problem-solving skills.
• Multi-tasker with the ability to prioritize delivery orders.
• Able to work 6 days a week and shift hours of a mall operating hours, weekends and public holidays.