E-Commerce Executive/Trainee

Everleaf; Kuala Selangor; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading eco solutions provider is looking for a capable professional to manage e-commerce activities, ensure customer satisfaction, and coordinate with various teams. The ideal candidate will be independent, eager to learn, and proficient in Microsoft Office. Responsibilities include overseeing order processing and marketing strategies, monitoring digital campaigns, and maintaining IT infrastructure. This role offers an opportunity to contribute significantly to operational excellence.

Responsibilities

• Coordinate order processing and delivery of customer orders.
• Collaborate with teams to fulfill e-commerce strategies.
• Coordinate cross-functional teams for marketing and actions.
• Implement product listings and oversee logistic arrangements.
• Monitor marketing activities over digital platforms.
• Maintain existing IT infrastructure and networks.
• Manage service quality to ensure customer satisfaction.
• Ensure excellence in operational management.

Skills

Able to work independently

Good in communication

Able to multitask

Drive for results

Willing to learn and take initiative

Know how to use Microsoft Office

Job description

Company: Everleaf Eco Solutions Sdn Bhd
Location : Puchong

Job Requirement

• Able to work independently
• Able to multitask
• Good in communication
• Drive for results
• Willing to learn and take initiative
• Know how to use Microsoft Office (at least Words, Excel, Powerpoint)

Job Responsibilities

• Coordinate order processing, delivery and returns of customer orders
• Work closely and collaborate with information technologies, sales, operation teams to fulfill e-commerce strategies
• Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities
• Implement e-commerce activities like product listing, compile order, oversee the logistic schedule and arrangement.
• Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms
• Operate and maintain existing IT infrastructure and networks based on standard operations procedures
• Manage service quality and customer satisfaction
• Manage operations for service excellence