E-Commerce Executive cum Video Editor 电子商务执行员

Tapak Semaian Seri Maju Sdn Bhd 青苗園藝(私人)有限公司; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company in Malaysia is seeking a dynamic E-commerce Manager to oversee daily online store operations and implement effective digital marketing campaigns. The ideal candidate should have a Diploma or Bachelor's Degree in E-commerce or related fields, along with at least 2 years of relevant experience. Proficiency in graphic design software such as Adobe Photoshop and Illustrator is essential, alongside strong organizational and communication skills in English, Bahasa Malaysia, and Mandarin. The company offers a young and energetic working environment with benefits such as EPF, training, and contributions to SOCSO and EIS.

Benefits

EPF / SOCSO / EIS contribution

Training Provided

Young, Energetic & Harmonious Working Environment

Qualifications

• Minimum 2 years of experience in E-commerce required.
• Proficient in graphic design tools and content management systems.
• Excellent organizational and communication skills.

Responsibilities

• Manage day-to-day operations of the online store.
• Plan and execute digital marketing campaigns.
• Handle customer inquiries and complaints promptly.
• Monitor inventory and fulfillment flow.

Skills

Graphic design proficiency

E-commerce management

Digital marketing strategies

Communication skills in English, Bahasa Malaysia, Mandarin

Organizational and multi-tasking skills

Education

Diploma or Bachelor's Degree in E-commerce, Digital Marketing, or related fields

Tools

Adobe Photoshop

Adobe Illustrator

Final Cut Pro

Adobe Premiere

After Effects

Job description

Responsibilities

Manage the online store on a day-to-day basis (product listing, promotion & pricing changes, campaign banner management)

Use a variety of technical skills and software to complete production, including Final Cut Pro, Adobe Premiere, and After Effects

Add graphics, digitally improve picture quality, and ensure videos meet brand guidelines

Improve website and marketplaces content within brand guidelines, ensuring online stores are visually appealing, easy to navigate, and furnished with accurate, up-to-date content to optimize user experience.

Execute E-commerce daily operation, plan and monitor sales and promotions to meet KPI.

Plan and execute digital marketing strategies and advertising campaigns for online business through social media and search engines.

Identify market trends, potential products, target audience, and competitor activities in online market.

Handle online customer enquiries and complaints timely and professionally.

Monitor and improve inventory and fulfilment flow to meet customer expectations.

Maintain good business relationship with E-commerce marketplaces

Qualifications

• Candidate must possess at least a Diploma or Bachelor's Degree in E-commerce, Digital Marketing, Advertising/Media, Art/Design/Creative Multimedia, Mass Communications or equivalent
• At least 2 years of working experience in E-commerce is required for this position.
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Able to write and speak in English, Bahasa Malaysia and Mandarin (to liaise with associates)
• Excellent communication skills, both verbally and written.
• Excellent organizational, multi-tasking skills and attention to detail.
• Self-motivated, dynamic, responsible, good team player and able to work independently with minimum supervision.
• Able to start work immediately or on short notice is an added advantage.

Benefits

• EPF / SOCSO / EIS contribution
• Training Provided
• Young, Energetic & Harmonious Happy Working Environment.