Documentation Officer / Executive

Jobstreet Malaysia; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Bayan Lepas is looking for a skilled individual to manage the full set of import/export shipping documents, process customer orders accurately, and ensure compliance with Standard Operating Procedures. The ideal candidate has at least a diploma in Logistics or Business, possesses strong communication and interpersonal skills, and is detail-oriented. Additional responsibilities include handling cargo documentation and communicating with team supervisors as needed. This role may require overtime or weekend work.

Qualifications

• Able to work under pressure in a fast-changing and demanding environment.
• Willing to work overtime/weekend duties/month end closing.
• Meticulous to details.

Responsibilities

• Full set of import/export shipping documents based on LC.
• Process customer’s orders/enquiries timely and accurately.
• Ensure compliance with customer’s Standard Operating Procedure.
• Communicate discrepancies/issues to team supervisor/manager.

Skills

Team player

Interpersonal skills

Communication skills

Attention to detail

Self-discipline

Education

Min. Diploma in Logistics, Business or related discipline

Tools

MS Office (Word, Excel)

Job description

Responsibilities

• Full set of import/export shipping documents based on LC, Certificate of origin, customs/insurance declaration
• Process customer’s orders/enquiries timely and accurately
• Shipping documentation (import/export/BL/documentation)
• Handling of cargo documentation such as LCL & FCL
• Ensure compliance with customer’s Standard Operating Procedure
• Ensure all event data are updated correctly in system
• Communicate discrepancies/issues to team supervisor/manager when necessary
• Any other ad-hoc work instructions/administration duties from Supervisor/Manager

Qualifications

• Min. Diploma in Logistics, Business or related discipline
• Able to work under pressure in a fast changing and demanding environment
• Self-discipline, initiative, responsible and independent
• A good team player with good interpersonal and communication skills
• Meticulous to details
• Proficient in MS Office (Word, Excel)
• Able to work Overtime/Weekend duties/Month end closing