Director, Quality Assurance Engineering

WD Media (Malaysia) Sdn, Bayan Lepas, Penang; Bayan Lepas; On-site; MYR 250,000 - 300,000; Full time

Job summary

A global technology company in Penang is seeking a Quality Engineering leader to develop quality strategies and ensure product integrity. You will have a significant role in cross-functional teams, drive continuous improvement, and lead a high-performing team. The ideal candidate holds a Bachelor’s or Master’s degree and has over 10 years of experience in quality roles, including 5 years in leadership. This position promotes an inclusive environment for diverse talents.

Qualifications

• Minimum 10 years of experience in Quality Assurance, Quality Engineering, or Operations-related roles.
• At least 5 years in a leadership capacity.
• Strong problem-solving and analytical skills with a quality-focused mindset.

Responsibilities

• Develop and implement a comprehensive Quality Engineering strategy.
• Work closely with Manufacturing, Engineering and Product Development teams.
• Build, mentor, and lead a high-performing Quality Engineering team.

Skills

Coaching and developing team members

Education

Bachelor’s or Master’s degree in Engineering, Applied Sciences or a related field

Job description

Overview

Western Digital is a global technology company with a portfolio that includes HDDs, SSDs, and storage solutions for both consumer and enterprise markets. Our mission is to power global innovation and push the boundaries of technology to make what once seemed impossible possible.

Responsibilities

1. Quality Leadership

• Develop and implement a comprehensive Quality Engineering strategy that integrates quality assurance and manufacturing process control.
• Define Quality Objectives, metrics and KPI that align with business and operational goals.
• Serve as a key member of the leadership team (CRB/FMEA review), contributing decisions that affect product integrity, process improvement, manufacturing efficiency, change management and customer satisfaction.
• Act as Management Representative for the Quality Management System in alignment with ISO 9001.
• Act as an employer representative of EHS committees to ensure a safe, healthy, and environmentally responsible workplace.

2. Quality / Process Excellence

• Work closely with Manufacturing, Engineering and Product Development teams to ensure consistent quality across all product lines.
• Ensure that all excursion and non‑conforming lots are controlled, investigated, and disposed systematically—focusing on preventing recurrence, protecting HDD, and improving process capability through Material Review Board and 8D Review.
• Coordinate and lead Risk Management Board reviews of non‑conforming products to evaluate impact and define appropriate actions.

3. Leadership and Development

• Build, mentor, and lead a high‑performing Quality Engineering team.
• Define clear roles, career paths, and training programs focused on technical knowledge, digitalization, automation and advanced quality tools.
• Foster a culture of technical excellence, collaboration, and accountability.

Qualifications

Requirements

• Educational background: Bachelor’s or Master’s degree in Engineering, Applied Sciences or a related field.
• Minimum 10 years of experience in Quality Assurance, Quality Engineering, or Operations‑related roles, with at least 5 years in a leadership capacity.
• Proven ability to lead cross‑functional teams and successfully manage improvement projects from concept to implementation.
• Strong problem‑solving and analytical skills, with a data‑driven and quality‑focused mindset.
• Demonstrated ability to manage multiple projects and priorities effectively in a fast‑paced manufacturing environment.

Skills

• Coaching and developing team members to enhance technical capability and overall performance.

Additional Information

Western Digital thrives on the power and potential of diversity. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

We are committed to offering opportunities to applicants with disabilities and ensuring all candidates can navigate our careers website and hiring process. For accommodation requests, contact [e-mail].

Notice to Candidates: Western Digital and its subsidiaries will never request payment as a condition for applying or receiving an offer. If you encounter such requests, report it immediately to the Western Digital Ethics Helpline or email [e-mail].