Digital Sales Development Executive

Exabytes; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic digital services company in Penang is looking for a Digital Sales Development Executive. This role is perfect for recent graduates eager to start their sales career. Responsibilities include managing customer inquiries, following up on leads, and achieving sales targets. Ideal candidates have strong communication skills and a passion for customer success. The company offers a competitive salary and commissions, fostering a supportive team environment for professional growth.

Benefits

Competitive salary

Commissions

Attractive benefits

Supportive team environment

Continuous learning opportunities

Qualifications

• Proficiency in English is required.
• Recent graduates with a passion for sales are encouraged to apply.
• Hands-on experience in managing customer inquiries preferred.

Responsibilities

• Manage incoming customer inquiries to ensure satisfaction.
• Follow up with clients to nurture relationships and close sales.
• Provide exceptional post-sale support to customers.
• Achieve monthly, quarterly, and annual sales targets.
• Develop accurate weekly sales reports.

Skills

Effective communication

Customer relationship management

Sales target achievement

Upselling techniques

Education

Diploma or higher in a relevant field

Job description

Kickstart Your Career in Sales – Exciting Opportunity in Penang!

Fresh grads, this is your chance to shine! Join us as a Digital Sales Development Executive and step into a dynamic role where you’ll learn, grow, and excel. No experience? No problem! We’re here to guide you every step of the way.

What You'll Do…

• Handling Incoming Inquiries: Respond promptly to customer inquiries through various channels such as Helpdesk, Live Chat, and Phone Support, ensuring a high level of customer satisfaction.
• Following Up on Existing Leads: Proactively follow up with potential clients and existing leads to nurture relationships and close sales opportunities.
• Customer Success: Build and maintain strong customer relationships post‑sale, delivering exceptional after‑sales support and identifying upsell and cross‑sell opportunities.
• Consistently Achieve and Exceed Sales Targets: Consistently achieve or exceed assigned monthly, quarterly, and annual sales targets.
• Weekly Sales Reporting: Collect and consolidate sales data from various sources on a weekly basis. Develop and maintain accurate and up‑to‑date sales reports and dashboards.

What We're Looking For…

• Educational Qualification: A diploma or higher qualification in a relevant field, with proficiency in English.
• Join Our Team: Recent graduates with a passion for sales and technology are encouraged to apply.
• Communication: Strong ability to communicate effectively, both verbally and in writing, to clearly convey ideas and build rapport with customers.
• Experience: Hands‑on experience in managing customer inquiries through live simulations or real‑world scenarios.
• Upselling Skills: Proficiency in identifying opportunities to upsell and cross‑sell products to enhance customer value and increase sales.

Join Us:

• Contributing to Company Growth: Be a key player in driving our company's growth and success.
• Rewarding Remuneration Structure: We offer a competitive salary, commissions, and attractive benefits to recognise your contributions.
• Empowering Customer Success: Experience the fulfilment of helping customers achieve their goals and grow their businesses digitally.
• Unlock Your Sales Potential: Build a successful and rewarding sales career with opportunities for continuous learning and growth.
• Teamwork Makes the Dream Work: Work in a collaborative and supportive team atmosphere where your contributions are valued, and teamwork is encouraged.

Be Part of Our Growth Journey, Score Great Perks, and Build a Fun Sales Career with a Supportive Team!