Digital Lead Qualifier

DHL Express; Kuala Kubu Bharu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company seeks a motivated Final Year Bachelor Degree student to join their team as a Certified International Specialist. The role involves executing sales strategies, identifying decision-makers, and maintaining customer information. Candidates should have strong communication and sales skills, with a minimum CGPA of 3.00. The position offers excellent career support in an international environment, along with a great company culture and supportive colleagues.

Benefits

Strong career support

Great culture and colleagues

Qualifications

• Bachelor Degree with a minimum CGPA of 3.00.
• Engaged in final year studies.

Responsibilities

• Execute call strategies provided by management.
• Identify decision-makers for Express shipping.
• Maintain accurate customer information.

Skills

Communication skills

Sales skills

Customer service excellence

Education

Bachelor Degree student

Final year student

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company? A company that pioneered cross‑border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

LeadQualification Process Deployment

• Execute call strategies provided by Digital Sales Manager / Telemarketing Manager
• Use communication skills to identify decision‑makers for Express shipping and gain access to them
• Combine sales skills with DHL product/service knowledge and convert the maximum possible suspect leads into prospects / identify rank‑up potential during re‑qualification
• Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function

Customer Information Maintenance & Reporting

• Ensure that customer information is maintained accurately on the customer database
• Clean lead lists and Multichannel data with captured information

YOUR PROFILE

• Bachelor Degree student
• Final year student
• Minimum CGPA 3.00 and above

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues

Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!