Dental Surgery Assistant

Q & M Dental Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dental clinic in Selangor seeks a dedicated individual to manage patient interactions and assist dentists. The role includes greeting patients, registering appointments, and maintaining clinic cleanliness. Candidates must have at least an SPM, be proficient in English and Bahasa Malaysia, and be willing to undergo training. Additional benefits such as medical allowance and performance bonuses are provided, along with a basic salary and overtime pay. Interested applicants should be cheerful and well-groomed.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Annual Bonus

Training Provided

Allowance Provided

Performance Bonus

Overtime Pay

Staff Discount

Qualifications

• Candidate must possess at least a SPM.
• Required language(s): English, Bahasa Malaysia.
• No prior experience is required; training will be provided.
• Willing to wear Personal Protection Equipment for long hours.
• Must not be afraid of blood and saliva.
• Well groomed, professional, with cheerful disposition.

Responsibilities

• Greet and assist all patients with inquiries, ensuring prompt service.
• Register patients for appointments and manage checkouts.
• Provide timely assistance to the dentist(s).
• Maintain medical equipment and ensure treatment rooms are clean.
• Conduct specific medical tests on patients as directed.

Skills

Good communication skills

Interpersonal skills

Education

SPM

Job description

Responsibilities

Reception Duties

• Greet and assist all patients with inquiries, whether by phone or in person, ensuring service is prompt and courteous.
• Register patients for scheduled appointments or walk‑in treatments.
• Manage patient checkouts, including dispensing medication, collecting accurate payments, and scheduling follow‑up appointments.
• Process various forms of payment including cash, e‑payment, cheques, or cards.
• Accurately enter consultation fees, treatment charges, and product sales into the system.
• Issue receipts, tax invoices, and medical certificates via our computer system.
• Maintain accurate and organized patient treatment records.
• Uphold a clean and organized clinic environment at all times.
• Receive, inspect, and properly store clinic supplies delivered by approved vendors.

Assisting the Dentist

• Provide timely assistance to the dentist(s) as needed.
• Maintain medical equipment and instruments in good working condition.
• Ensure treatment rooms are kept clean and organized consistently.
• Manage the logistics of sending, receiving, and monitoring cases sent to the laboratory.
• Conduct specific medical tests on patients as directed.

Job Requirements

• Candidate must possess at least a SPM.
• Required language(s): English, Bahasa Malaysia.
• No prior experience is required; training will be provided.
• Good communication and interpersonal skills.
• Willing to wear Personal Protection Equipment for long hours.
• Must not be afraid of blood and saliva.
• Well groomed, professional, with cheerful disposition.
• Willing to work 6 days per week, rotational shifts.
• Able to follow clinic operating hours: 9 AM to 9 PM.

Remuneration Package

Basic salary + OT pay + Medical allowance + Dental allowance + Cleaning allowance + Sales incentives + Attendance incentive

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• Staff Discount