Dental Lab Front Desk Coordinator: Client Liaison & Admin

Grand Align Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A dental laboratory in Kuala Lumpur is looking for a Dental Laboratory Front Desk Receptionist/Coordinator to manage cases and ensure efficient communication between the laboratory and dental practices. The role requires excellent customer service skills and strong organizational abilities, alongside a basic knowledge of dental procedures. Ideal candidates will have front desk experience and proficiency in Microsoft Office. This position offers a dynamic environment with diverse interactions and responsibilities.

Qualifications

• Previous experience in a dental clinic, medical office, or laboratory setting is preferred.
• Prior front desk/receptionist experience is a must.
• Basic knowledge of dental terminology and procedures is highly advantageous.

Responsibilities

• Receive, inspect, and register incoming dental cases.
• Manage logistics for delivery and collection of cases.
• Serve as primary contact for dentists and clinic staff.
• Prepare invoices and process payments.

Skills

Excellent communication skills

Strong organizational skills

Microsoft Office proficiency

Customer service focus

Education

High school diploma or equivalent

College degree or relevant certification

Job description

A dental laboratory in Kuala Lumpur is looking for a Dental Laboratory Front Desk Receptionist/Coordinator to manage cases and ensure efficient communication between the laboratory and dental practices. The role requires excellent customer service skills and strong organizational abilities, alongside a basic knowledge of dental procedures. Ideal candidates will have front desk experience and proficiency in Microsoft Office. This position offers a dynamic environment with diverse interactions and responsibilities.