Data Center Manager

TITANICOM TECH LIMITED; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A technology company in Kuala Lumpur is seeking a skilled Data Center Manager to oversee daily operations and technical processes. You will manage the data center team, ensuring systems' performance and compliance with protocols. The ideal candidate has experience in team leadership, strong communication skills, and a background in IT infrastructure. Proficiency in both English and Mandarin is required to interact with clients effectively.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Engineering, or related field.
• Years of team lead experience.
• Strong communication skills, responsible and a team player.
• Good understanding of server hardware, storage systems, and network infrastructure.
• Proficiency in English and Mandarin.

Responsibilities

• Supervise and coordinate daily activities of the data center team.
• Monitor performance, availability, and capacity of data center systems.
• Oversee preventive and corrective maintenance for servers and equipment.
• Ensure compliance with operational procedures and safety standards.
• Provide coaching and development opportunities to team members.
• Act as the first point of escalation for operational issues.
• Conduct performance reviews and contribute to career development.

Skills

Team leadership

Strong communication skills

Ability to handle pressure

Understanding of server hardware

Proficient in Mandarin

Education

Bachelor’s Degree in Information Technology or related field

Job description

Responsibilities

Supervise and coordinate the daily activities of the data center team, including shift scheduling and task allocation.

Monitor the performance, availability, and capacity of data center systems, ensuring maximum uptime.

Oversee preventive and corrective maintenance for servers, storage, and networking equipment.

Ensure compliance with operational procedures, security protocols, and safety standards.

Provide coaching, training, and development opportunities to team members to enhance technical skills and performance.

Act as the first point of escalation for operational issues, troubleshooting, and incident management.

Conduct performance reviews and contribute to career development planning for the team.

3. Technical & Process Oversight

• Ensure proper documentation of configurations, procedures, and incident reports.
• Manage inventory of hardware, spare parts, and critical equipment.
• Coordinate with vendors, contractors, and clients for maintenance, upgrades, and project activities.
• Lead incident response activities, including root cause analysis and implementation of corrective actions.
• Review and approve change requests, ensuring minimal disruption to operations.
• Identify process inefficiencies and recommend operational improvements.
• Support data center expansion, migration, and upgrade projects.

Basic Job Requirements

• Bachelor’s Degree in Information Technology, Computer Engineering, or related field.
• Years of team lead experience.
• Strong communication skills, responsible, able to handle work pressure, and a team player.
• Good understanding of server hardware, storage systems, and network infrastructure.
• Proficient in both spoken English and Mandarin to effectively communicate with Mandarin‑speaking clients.