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A leading technology firm in Johor is seeking a Data Center Engineer to oversee data center infrastructure and ensure compliance with operational standards. The ideal candidate will have over 3 years of experience in data center operations, expertise in server maintenance, and must be able to communicate in both Mandarin and English. This role requires strong problem-solving capabilities and the ability to manage client communications effectively, all within a high-demand environment.
Global Development Technology Sdn.Bhd. – Johor We are hiring for Data Center Engineer to be based in Johor.
IDC Infrastructure Oversight: Monitor IDC infrastructure, including air conditioning, power supply, temperature, and humidity. Interpret equipment data to identify and address potential issues. Coordinate with operations engineers and supervise the resolution of on-site technical issues.
Server and Network Equipment Management: Troubleshoot, maintain, and replace servers (e.g., DELL, HP, IBM) and network equipment. Provide technical guidance for on-site fiber optic and cable installations in collaboration with network engineers. Maintain a strong working knowledge of Linux operating systems. Configure services and system settings such as configuration files, system routes, gateways, SSH, and out-of-band management.
SOP Compliance and Execution: Ensure strict adherence to client-specified Standard Operating Procedures (SOPs). Conduct routine audits to verify compliance and operational consistency.
Client Communication & Problem Solving: Act as a key point of contact for escalations and critical communications with clients during on-site operations and emergency events. Proactively identify and resolve issues to ensure service continuity. This role requires deep technical expertise, operational discipline, and the ability to work effectively in a high-demand environment.
Educational Background: Bachelor’s degree or above in Computer Science, Telecommunications, Engineering, or a related field.
Experience: More than 3 years of experience in data center operations, with solid exposure to server and storage maintenance.
Language Skills: Able to communicate, read, and write in both Mandarin and English to liaise with Mandarin-speaking associates.
This offer complies with equal opportunity employment statutes. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status required by local, state, or federal law.