Installation and Configuration Responsibilities
- o Lead the installation and configuration of access control and CCTV systems.
- o Ensure proper integration of access control and CCTV components for seamless functionality.
- o Troubleshoot and resolve technical issues during installation.
Service and Maintenance
- o Conduct routine maintenance checks on access control and CCTV systems.
- o Respond promptly to service requests and provide timely resolution to technical issues.
- o Implement preventive measures to avoid system downtime.
- o Apply knowledge and experience in working within a data center environment.
- o Familiarity with data center protocols and security measures is highly desirable.
- o Ensure compliance with data center policies and procedures.
- o Maintain accurate and detailed records of all installation and service activities.
- o Generate comprehensive reports and maintain internal documentation purposes.
Traveling is part of the work requirement.
Travel Requirements
- Requires traveling between work sites within Johor state, to another state within Malaysia
- Traveling also into Singapore to support the work/project.
- Adhoc overseas assignment
Data Center Embedded Technician Qualification
- o Minimum of a technical diploma or relevant certification in electronics, information technology, or a related field.
- o 5-10 years relevant experience
- o Proven experience as a lead technician or service technician in access control and CCTV systems.
- o Demonstrated expertise in troubleshooting and problem-solving.
- o Expertise in installing, configuring, programming, commissioning, and servicing ACS and CCTV systems
- o Knowledge of network infrastructure, networking protocols and data communication in a data center environment.
- o Basic scripting knowledge is a plus (Powershell, Bash)
- o Ability to lead and mentor a team of technicians.
- o Strong communication skills for effective collaboration with internal teams and clients.
- o Ability to work independently and collaboratively in a team.
- o Analytical mindset with the ability to identify and resolve complex technical issues.
- o Proactive approach to troubleshooting and system optimization.
- o Adaptability to changing project requirements and schedules.
- o Willingness to work outside regular business hours when necessary.