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Data Analytics Specialist — Telco Network Operations

CelcomDigi

Subang Jaya

On-site

MYR 50,000 - 70,000

Full time

Yesterday
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Job summary

A leading telecom company in Subang Jaya is seeking a Data Analytics Specialist to enhance operational efficiency and customer experience within the Network Operations section. The role involves analyzing network performance, optimizing processes, and developing reports for strategic decision-making. Candidates should have a Bachelor's degree and 3 to 5 years of relevant experience, with strong skills in SQL, data visualization tools like Tableau or Power BI, and programming in Python or R.

Qualifications

  • 3 to 5 years of experience as a data analyst in Telco or IT.
  • Ability to explain complex findings to non-technical audiences.
  • Skill in turning data into a narrative that influences decisions.

Responsibilities

  • Monitor and analyze network performance data.
  • Identify cost reduction and process improvement areas.
  • Analyze customer complaint data to optimize experience.
  • Develop dashboards and reports for insights communication.
  • Analyze impacts of new projects on operations.
  • Use predictive analytics for network resource optimization.

Skills

Critical Thinking
Problem-Solving
Communication
Data Storytelling
Collaboration
SQL
Excel
Python
R
Data Visualization
Statistics
Machine Learning

Education

Bachelor's degree from an accredited institution

Tools

Tableau
Power BI
Job description
A leading telecom company in Subang Jaya is seeking a Data Analytics Specialist to enhance operational efficiency and customer experience within the Network Operations section. The role involves analyzing network performance, optimizing processes, and developing reports for strategic decision-making. Candidates should have a Bachelor's degree and 3 to 5 years of relevant experience, with strong skills in SQL, data visualization tools like Tableau or Power BI, and programming in Python or R.
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