Customs Operations Supervisor (Logistic)

MVC Resources; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Kuala Lumpur seeks a Customs Operations Supervisor responsible for managing customs operations and liaising with government agencies. The ideal candidate will have 3–5 years of experience in customs clearance and a strong understanding of regulations. The role involves coordinating tasks among the team and ensuring smooth export/import processes. Benefits include medical coverage, parking, and generous contributions for personal events.

Benefits

Free company Parking Provided

Medical & Insurance Coverage

Panel Clinic Coverage

Baby Gift Contribution

Wedding Contribution

Condolence Offering

Dental & Optical Benefits

Fun Club Activities & Employee Engagement Events

Qualifications

• Minimum 3–5 years of experience in customs clearance or logistics.
• Strong understanding of import/export procedures and documentation.
• Hands-on experience with government agencies related to customs.

Responsibilities

• Coordinate tasks among the Customs Clerk team for smooth workflow.
• Manage customs operations for effective clearance of shipments.
• Attend to queries from Customs Officers and assist customers.

Skills

Customs regulations

Forwarding operations

Government liaison

Communication skills

Detail-oriented

Tools

EDI systems

Job description

Customs Operations Supervisor (Logistic)

• Maintain ongoing communication and correspondence with all relevant parties, ensuring timely feedback and status updates to the superior.
• Distribute and coordinate tasks fairly among the Customs Clerk team to ensure smooth workflow.
• Coordinate inspections and examinations with Government agencies such as SIRIM, CIDB MAQIS, KKM, Pharmacy and others.
• Ensure smooth, efficient, and professional execution of forwarding operations at all Port (Port Klang).
• Manage, expedite, and monitor customs operations to ensure effective and efficient clearance of all inbound and outbound shipments.
• Attend to all queries raised by Customs Officers, including matters related to documentation, and accompany customers to Customs when required.
• Oversee, support, and monitor the EDI team in performing declarations accurately. Advise coordinators on the correct tariff codes and liaise with Penjenisan when necessary to confirm classification.
• Monitor and verify the amended balance (MIDA exemption) and expiry dates of Bank Guarantee (BG).
• Perform any other duties assigned by the superior as and when required.

Requirements

• Minimum 3–5 years of experience in customs clearance, forwarding operations, or related logistics roles.
• Strong understanding of customs regulations, import/export procedures, tariff classification, and documentation requirements.
• Hands‑on experience dealing with government agencies such as SIRIM, CIDB, MAQIS, KKM, Pharmacy, and other regulatory bodies.
• Familiar with Port Klang operations and customs processes for inbound and outbound shipments.
• Proficient in using EDI systems for customs declaration.
• Strong communication skills with the ability to liaise with Customs Officers and handle queries professionally.
• Detail‑oriented, proactive, and able to handle time‑sensitive clearance issues.

Benefits

• Free company Parking Provided
• Medical & Insurance Coverage
• Panel Clinic Coverage
• Baby Gift Contribution
• Wedding Contribution
• Condolence Offering
• Dental & Optical Benefits
• Fun Club Activities & Employee Engagement Events