Customer Support (Network)

Asia Recruit (Permanent, Contract, & Executive Recruitment); Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading recruitment agency in Kuala Lumpur seeks a motivated Customer Support specialist fluent in Japanese or Korean. You will assist customers via various communication channels and provide IT network support. The ideal candidate should possess strong language skills, attention to detail, and an ability to thrive in a fast-paced environment. This position offers a great opportunity for freshers to start their careers in a professional setting.

Qualifications

• Native or near-native proficiency in Japanese or Korean (both written and spoken).
• Proficiency in English is also required.

Responsibilities

• Assist in responding to customer inquiries and resolving issues via email, chat, and phone.
• Provide IT Network support over phone, email, and chat.

Skills

Good computer skills

Good communication skills in Japanese/Korean

Attention to detail

Ability to work in a fast-paced environment

Education

Certificate/Diploma/Associate/Degree/Masters in any field

Job description

Customer Support (Network) - Korean/Japanese Speaker

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings Customer Support (Network) - Korean/Japanese Speaker

About the job Customer Support (Network) - Korean/Japanese Speaker

Customer Services

Job Description:

We are seeking a motivated and detail-oriented candidate with proficiency in Japanese or Korean Language to support our operations in IT support. The ideal candidate will have a strong command of the Japanese or Korean language and be capable of performing customer support tasks. This is an excellent opportunity for freshers to kick start their careers in a professional and growth-oriented environment.

Roles and Responsibilities:

• Customer Support: Assist in responding to customer inquiries and resolving issues via email, chat, and phone in Japanese/Korean.
• Technical Support: Provide IT Network support over phone, Email, and chat.

Qualifications:

Language Proficiency: Native or near-native proficiency in Japanese or Korean (both written and spoken). Proficiency in English is also required.

Education:

Certificate/ Diploma/Associate/ Degree/Masters in any field - preferably in Information Technology, Engineering Technology, Computer Engineering. Electronics/Communication.

Skills:

• Good computer skills with aptitude to learn new technology and familiarity with tools/software is an advantage.
• Good communication skills in both Japanese or Korean and English.
• Strong attention to detail and accuracy in interpretation.
• Ability to work in a fast-paced environment and adapt to changing priorities.