Customer Success Specialist (3 months Contract, Non-Voice) - Mandarin - TPMY

Teleperformance; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a forward-thinking company as an Annotation Agent, where your keen attention to detail and excellent communication skills will shine. In this dynamic role, you will be responsible for accurately labeling data, conducting quality checks, and collaborating with a team to meet project goals. This position offers an exciting opportunity to work with cutting-edge technologies while honing your skills in data annotation and quality assurance. If you thrive in a collaborative environment and are eager to contribute to innovative projects, this is the perfect role for you.

Qualifications

• Detail-oriented with strong communication skills and tech-savvy.
• Experience in data annotation or familiarity with machine learning is a plus.

Responsibilities

• Label and annotate data accurately based on project guidelines.
• Conduct quality checks and provide feedback for improvement.

Skills

Attention to Detail

Communication Skills

Problem-Solving

Critical Thinking

Adaptability

Team Player

Education

High School Diploma

Additional Education in Data Science or Computer Science

Tools

Annotation Tools

Computer Systems

Job description

Overview

We are seeking a detail-oriented and motivated Annotation Agent to join our team. The Annotation Agent will be responsible for accurately and efficiently labeling or annotating data according to project specifications. The ideal candidate should possess a keen eye for detail, excellent communication skills, and the ability to work collaboratively in a dynamic environment.

Qualifications

Qualifications:

• Education: High school diploma or equivalent. Additional education in data science, computer science, or a related field is a plus.
• Attention to Detail: Strong attention to detail and the ability to maintain accuracy in repetitive tasks.
• Communication Skills: Excellent verbal and written communication skills.
• Tech Savvy: Comfortable working with annotation tools and technologies.
• Team Player: Ability to work effectively in a collaborative team environment.
• Adaptability: Willingness to adapt to changing project requirements and priorities.
• Critical Thinking: Strong problem-solving and critical-thinking skills.

Preferred Skills:

• Previous experience in data annotation or a related field.
• Familiarity with machine learning concepts and terminology.
• Experience using annotation tools or software.

Working Conditions:

• The role may involve sitting for extended periods.
• Ability to concentrate on repetitive tasks for extended periods.
• Comfortable working with computer systems and technology.

Responsibilities

(May perform other duties as requested that may not be specifically addressed in this document)

Overview of CSS Role:

• Data Annotation: Label or annotate data accurately and consistently based on project guidelines.
• Quality Assurance: Conduct quality checks to ensure the accuracy and reliability of annotations.
• Guideline Adherence: Follow project guidelines and instructions meticulously to meet project requirements.
• Feedback Provision: Provide constructive feedback on guidelines and annotation tools for continuous improvement.
• Collaboration: Work collaboratively with team members and project managers to achieve project goals.
• Efficiency: Strive for high annotation efficiency without compromising quality standards.
• Problem Resolution: Identify and report any issues or challenges in the annotation process and collaborate on solutions.