Customer Solution Engineer & BIM Specialist

KONE; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global leader in urban mobility is seeking a BIM Specialist in Petaling Jaya, Malaysia. The ideal candidate will have a diploma or bachelor’s degree and 5 years of experience in Building Information Modelling. Key responsibilities include providing technical support, updating layouts, and ensuring compatibility with supply lines. This position offers a progressive career path, a supportive team environment, and comprehensive development programs, all contributing to employee engagement and satisfaction.

Benefits

Career progression opportunities

Comprehensive learning and development programs

Supportive work environment

Qualifications

• 5 years of experience as a BIM Specialist.
• Strong understanding of technical drawings and layout customization.
• Ability to interpret customer requirements accurately.

Responsibilities

• Provide technical support for BIM layouts.
• Update BIM and layouts as required.
• Ensure compatibility with Supply Line offerings.

Skills

BIM Specialist

Analytical Thinking

Teamwork

Communication Skills

Technical Drawing Interpretation

Education

Diploma or Bachelor's degree

Job description

Main Responsibilities:

• Support provides technical, CAD & Building Information Modelling (BIM) to the KONE Australia & New Zealand CSE team, understands customer requests, and customizes layouts to combine with standard & non-standard KONE offerings.
• Focusing on both frontline & supply line BIM cases, CSE Engineer, Support is accountable for providing layouts for tender, construction, and approval, including integrations, products, steel shafts, title-blocks, correct revisions and drafting ISO accuracy.

Job Descriptions:

Collaboration with KONE Australia & New Zealand CSE Team:

• Responsible for updating BIM and layouts when required.
• Ensures optimal turn around of KANZ BIM to meet customer needs and expectation.
• Participates in KANZ CSE frontline meetings and answers layout and technical questions when needed. •
• Works with KANZ CSE to optimise the solution when required. • Works cross-business in NBS & Modernisation

Collaboration with Supply Line Team:

• Responsible for ensuring compatibility between Supply Line offering and Customer BIM
• Communicates any design impacts which may affect Supply Line delivery.
• Drives standard (A-Process) designs when possible and works with the Supply Line to keep the KONE offering as standard as possible.
• Involves Supply Line, installation, maintenance and project management to understand both the materials.

Key Tasks in the KONE Process:

• When required, provides BIM for tender, construction, approval and as built.
• Provides necessary details to the KANZ CSE team for ordering materials and completing the documentation process

Requirements :

• Diploma or bachelor’s degree from any major
• Proficiency in BIM Specialist with 5 years’ experience
• Strong Analytical and Conceptual Thinking.
• Able to work in a team, Good communications skills, able to work in under minimum supervisions
• Strong understanding of technical drawings and layout customization.
• Familiarity with elevator/escalator industry layouts is an advantage.
• Ability to interpret customer requirements and translate them into precise technical layouts.Attention to detail and commitment to accuracy and quality.

What do we offer?

• Career progression in opportunities within a global organization.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• You are surrounded by funcolleagues and a lively working environment. The best part is all leaders are great and open-minded.

Why Join Us?

At KONE, we offer a collaborative and innovative work environment where your contributions truly matter. Join us and be part of a team that shapes the future of urban mobility.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers