Customer Service Sales Executive (Fully Remote / WFH)

Start Tuition Pte Ltd; Remote; MYR 30,000 - 40,000; Full time

Job summary

A growing home tuition agency is seeking a Customer Service Sales Executive to assist parents in Singapore with tuition matching. This fully remote role involves handling enquiries via phone and email, building rapport with clients, and maintaining records. Candidates should be degree holders with 1 to 3 years of experience, fluent in English, and preferably proficient in Mandarin. The position offers a competitive salary and requires self-motivation with a supportive remote work structure.

Benefits

Competitive Basic Salary + Commission

Full training provided

Supportive, friendly team

Qualifications

• 1 to 3 years of working experience.
• Self-motivated and able to work independently.
• Mandarin-speaking is a plus for serving Mandarin-speaking customers.

Responsibilities

• Assist parents in finding suitable tuition teachers.
• Handle incoming tuition enquiries via phone and email.
• Match suitable tutors from the database.
• Build rapport with parents and facilitate the matching process.
• Maintain accurate records and update internal systems.

Skills

Fluent in English

Good communication skills

Proactive and detail-oriented

Education

Degree holder

Job description

Customer Service Sales Executive (Fully Remote / WFH)

Join a growing Singapore company - now hiring in Malaysia!

Start Tuition Pte Ltd is a trusted home tuition agency for parents in Singapore. We're expanding and looking for Customer Service Sales Executive (100% work-from-home) to support our Singapore operations.

If you're service-oriented, proactive and detail-oriented, we'd love to hear from you.

What We Offer

• Competitive Basic Salary + Commission
• Work from Home - no travel needed
• Full training provided, no tuition industry experience needed
• Supportive, friendly team

Working Hours

Monday to Friday, 10am to 7pm

Responsibilities

• Your main responsibility is to help parents in Singapore find suitable tuition teachers, based on the client's preferences.
• Handle incoming tuition enquiries from parents via phone, WhatsApp, and email
• Recommend and successfully match suitable tutors from our database
• Build rapport with parents and assist them through the tuition matching process
• Ensure follow-ups are handled smoothly
• Maintain accurate records and update internal systems

Requirements

• Degree holder, with 1 to 3 years of working experience
• Speaks and writes well in English and Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
• Good at talking to people, confident, and helpful
• Self-motivated and able to work independently from home with your own computer, phone, and internet
• Prior experience in sales, customer service, or education sector is a plus

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