Customer Service & Order Excellence Specialist

Arrow Components; Penang; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading electronics firm in Penang is looking for a Customer Service Officer to provide expert customer service and sales support. Responsibilities include managing complex discrepancies and assisting in order processes. The ideal candidate should possess a diploma or degree, excellent communication skills, and be proficient in Excel. This full-time position offers competitive compensation and benefits including medical and life insurance, year-end bonus, and growth opportunities.

Benefits

Medical Insurance

Life Insurance

Year-end bonus

Performance Bonus

5-Day Work Week

Growth Opportunities

Qualifications

• Experience in customer service or order management is a plus.
• Fresh graduates are welcomed to apply.

Responsibilities

• Provide customer service and sales support.
• Manage Order to Invoice process including order entry.
• Assist Inside Sales with Quote to Order objectives.

Skills

Customer service orientation

Analytical skills

Communication skills in English

Proficient in Microsoft Excel

Education

Diploma or Degree in any field

Job description

A leading electronics firm in Penang is looking for a Customer Service Officer to provide expert customer service and sales support. Responsibilities include managing complex discrepancies and assisting in order processes. The ideal candidate should possess a diploma or degree, excellent communication skills, and be proficient in Excel. This full-time position offers competitive compensation and benefits including medical and life insurance, year-end bonus, and growth opportunities.