Customer Service - Mandarin Speaker (Able to speak and read)

STARTEK; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider in Malaysia is seeking a Customer Service Representative who is proficient in Mandarin. The role involves responding to customer inquiries via phone and email, providing information on background check services, and processing requests. Ideal candidates will have strong communication skills, attention to detail, and the ability to work both independently and in teams. A supportive work environment and competitive salary starting from RM2800 are offered.

Benefits

Competitive salary

Paid training

Supportive work environment

Qualifications

• Fresh graduates are encouraged to apply as paid training is provided.
• Strong communication skills in Mandarin are required.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries via phone and email professionally.
• Provide accurate information regarding background check services.
• Process background check requests and collect necessary documentation.

Skills

Mandarin communication (written and verbal)

Problem-solving abilities

Attention to detail

Teamwork

Proficiency with Microsoft Office Suite

Education

High school (SPM level)

Diploma or equivalent

Associate's or Bachelor's degree

Job description

Customer Service - Mandarin Speaker (Able to speak and read)

Working Hours: Monday - Friday, 9 AM - 6 PM 📅

About Us: 🌟

欢迎！Welcome to Startek - where innovation meets dedication! We are a trailblazing company committed to delivering top-tier service to our valued customers. At Startek Malaysia, we believe that a supportive and inclusive work environment is the key to success.

Job Responsibilities: 📋

Respond to customer inquiries via phone and email in a timely and professional manner.

Provide accurate information about our background check services, processes, and results.

Process background check requests and ensure all necessary documentation is collected and verified.

Job Qualifications: 🎓

High school (SPM level); diploma or equivalent; Associate's or Bachelor's degree preferred.

Fresh graduate are encourage to apply as Paid Training is provided!

Strong communication skills, both written and verbal in Mandarin skills.

Excellent problem-solving abilities and attention to detail.

Proficiency with Microsoft Office Suite.

Ability to work independently and as part of a team

Job Benefits: 🎁

Competitive salary with minimum basic salary RM2800 above and performance-based incentives.

Friendly and supportive work environment.

🚀 Ready to turn conversations into career success?

Apply now and make your voice count - Send your resume/CV to *****@startek.com

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