Customer Service（ Mandarin Speaker）

INFIBOOM SOLUTION SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local technology company in Kuala Lumpur seeks individuals for customer service roles. Responsibilities include handling customer interactions across various platforms like WhatsApp and Live Chat, managing orders, and resolving queries. The role requires communication in Mandarin, Bahasa Malaysia, and English. Fresh graduates are encouraged to apply. Benefits include training, medical allowances, and annual bonuses, with a work schedule requiring shift flexibility, including weekends and holidays.

Benefits

Training Provided

EPF, SOCSO, EIS

Medical Allowance

Medical Insurance

Monthly Company Gatherings

Annual Bonus

Performance Bonus

Sports Facilities: gym, sauna, swimming pool

5 Working Days

Qualifications

• Fresh graduates are welcome to apply.
• Own transportation is required.
• Willingness to work in shifts, including weekends and holidays.

Responsibilities

• Handle customer replies from WhatsApp, Live Chat, and Social Media.
• Solve customer queries.
• Manage customer orders from the official website and other platforms.
• Manage stocks.

Skills

Communication in Mandarin

Communication in Bahasa Malaysia

Communication in English

Education

SPM certificate

Job description

No experience required; fresh graduates are welcome to apply.

Able to communicate in Mandarin, Bahasa Malaysia and English.

Own transportation.

Willing to work with shifting, including weekends and holiday if required.

Working Hours: GPC Team : Morning 9am - 7pm, Noon 1pm - 11pm, Night 11pm - 9am (3 shifts)

Requirement

• At least hold an SPM certificate.
• No experience required; fresh graduates are welcome to apply.
• Able to communicate in Mandarin, Bahasa Malaysia and English.
• Own transportation.
• Willing to work with shifting, including weekends and holiday if required.
• Working Hours: GPC Team : Morning 9am - 7pm, Noon 1pm - 11pm, Night 11pm - 9am (3 shifts)

Responsibility

• Handling customer replies from Whatsapp, Live Chat, Social Media.
• Solving customer queries.
• Handling customer orders from official website and other platforms.
• Manage stocks.

Benefits

• Training Provided
• EPF, SOCSO, EIS
• Medical Allowance
• Medical Insurance
• Monthly Company Gatherings
• Annual Bonus
• Performance Bonus
• Sports Facilities: gym, sauna, swimming pool
• 5 Working Days