Customer Service Executive (Online Enquiries & Sales Support)

META PACK SDN BHD; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Malaysia seeks a customer service representative to handle enquiries through various online platforms. Applicants should be fluent in Chinese and possess basic English and Malay skills. Responsibilities include assisting customers, providing product information, and achieving sales targets as part of a team. Join a friendly and supportive work environment with opportunities for growth and learning.

Benefits

Friendly and supportive team

Relaxed working environment

Career growth opportunities

Qualifications

• Able to speak Chinese; basic English & Malay acceptable.
• Good communication skills and positive attitude.
• Willing to learn and improve.

Responsibilities

• Handle customer enquiries through WhatsApp and social media.
• Provide product information to customers.
• Convert enquiries into sales.
• Achieve monthly sales targets.

Skills

Communication skills

Team player

Chinese language proficiency

Basic English

Basic Malay

Job description

Working Hours

Monday – Friday: 9:00 AM – 5:30 PM

Saturday: 9:00 AM – 1:00 PM

Salary Range

RM3,000 – RM7,000 (Basic Salary + Commission)

EPF, SOCSO

Job Responsibilities

• Handle customer enquiries through WhatsApp, social media, and other online platforms
• Provide product information and assist customers with their questions
• Follow up with leads and convert enquiries into sales
• Achieve monthly sales targets together with the team

Requirements

• Able to speak Chinese; basic English & Malay is acceptable
• Good communication skills and positive working attitude
• Willing to learn, ask questions, and improve
• Responsible, punctual, and able to work with a team

Added Advantages

• Experience in customer service / sales / e-commerce

Why Join Us?

• Friendly and supportive team
• Relaxed and positive working environment
• Opportunity to learn and career growth path