Customer Service Executive

Telecontinent; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider in Kuala Lumpur is seeking a Full Time Customer Service Executive. The role involves managing incoming transactions and handling various customer inquiries. Ideal candidates should possess at least an SPM qualification and demonstrate good communication skills, with training provided for fresh graduates. Salary ranges from RM2,800 to RM3,000, with additional benefits including allowances and medical coverage.

Benefits

Training provided

Allowances provided

Medical and hospitalization coverage

Qualifications

• Malaysian only.
• Good communication skills in English and Mandarin (not compulsory).
• Fresh graduates or candidates with relevant experience.

Responsibilities

• Manage incoming transactions from various channels.
• Handle inquiries related to appointment booking, general inquiries, emergency calls, complaints.
• Ensure SLA targets are consistently achieved.

Skills

Customer Service

Communication

Problem Solving

Active Listening

English

Mandarin

Education

SPM qualification

Job description

Telecontinent Hiring! Full Time Customer Service Executive in Kuala Lumpur, Earn up to MYR 3,000 - Ricebowl

Fewer than 40 applicants. You still have a chance!

Posted 3 hours ago • Closing 5 Oct 2025

• Malaysian only
• Good communication skills in English and Mandarin (not compulsory)
• Must possess at least an SPM qualification
• Fresh graduates or candidates with relevant experience
• Training will be provided
• Manage incoming transactions from various channels
• Handle inquiries related to appointment booking, general inquiries, emergency calls, complaints, etc.
• Ensure SLA targets are consistently achieved
• Typing skills are essential due to non-voice channel requirements
• Salary: RM2,800 - RM3,000, Attendance allowance: RM100, KPI bonus: RM500, Mandarin language allowance: RM300
• Annual leave: 16 days per year after confirmation
• Medical and hospitalization coverage
• EPF, SOCSO, and EIS contributions covered
• Working hours: 24/7 rotational shifts
• Monday to Sunday (5 working days, 2 days off)
• Office located within walking distance from Persiaran KLCC MRT station

Additional Benefits:

• Training provided
• Allowances provided

Skills: Customer Service, Communication, Problem Solving, Active Listening, English, Mandarin

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